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Hi my laptop is stuck on the logging off screen. Any suggestions how to remedy this please

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Press and hold the power button until it shuts down.

Posted on Apr 23, 2017

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Kill the power. If battery powered, take out the battery.

Posted on Apr 23, 2017


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I have a dell xps m140, when I turn on the computer I get a blue screen with the message, STOP: c000021a {FATAL SYSTEM ERROR} the windows logon process system process terminated unexpectedy without...


You do not say which operating system you are using.

A blue screen can have many causes, so you need to undertake an elimination process to identify the cause.

Most importantly, do not repeatedly keep trying to boot if blue screen keeps appearing, as this could lead to hasrdware failure. It is important to identify and fix the fault as soon as possible.

If you read the full error message, there will usually be an indication of the likely cause of the crash as well as some suggested remedies.

Typical causes are:

Conflict with newly installed software
Driver conflict or corruption
Malware infection
Insufficient Hard Drive space
Operating system corruption
Hard Drive fault
Memory corruption
Graphics card fault

Each of these will have a different remedy.

Start by studying the error message in more detail, try the suggested remedy options, then post again with more specific information, if necessary.

Hope this helps.

Aug 22, 2011 | Dell Inspiron XPS M140 Notebook

1 Answer

White line down centre of screen advent verona

Those are called "stuck pixels" .
Try this:
1.Turn off your laptop.
2.Get yourself a damp cloth, so that you won't scratch the screen.
3.Apply pressure to the area where the stuck pixel is. Try not to put pressure anywhere else, as this may trigger the creation of more stuck pixels.
4.While applying pressure, turn on your Laptop.
5.Remove pressure and the stuck pixel should be gone.
If the computer is still under warranty, return it for repair. If the warranty is dead, you may wish to try some of the home remedies listed in this article:

Aug 02, 2011 | Computers & Internet

1 Answer

Hi...i have a toshiba satallite a135-s4527 that having problems with the screen. bacially, the screen is green at boot-up and once one logs in...the image is not clear - the pixels are wavey and fuzzzy. ...

This problem may not be down to the screen at all, it could be down to the graphics proccesing unit(gpu) over heating, the only way to remedy this is to open the laptop, clean the heat sink compound off the cpu and gpu and apply new also known as thermal compound.
The other possiblity could be the inverter board which comtrols the back light, and signal to the screen, but normally when this problem acurs the screen shows lines or a reddish hew on the screen, not fuzzy. hope this helps

Sep 03, 2010 | Toshiba Satellite A135-S4527 Notebook

1 Answer

Some ten verticla lines appear on my laptop screen. They are of different color and spaced randomly.please suggest remedy.

unfortunately the lcd screen on your laptop has burned out. you may need to replace it.

Jun 21, 2010 | Computers & Internet

1 Answer

My Sony Viao laptop VGN CR353 DVD drive doesn't function!

Please note that this works only with the Windows drivers. ..... Reboot to make the changes active and permanent. .... After noticing that my laptop's CD/DVD drive started exhibiting the dreaded "choppy .... This is the same chipset I have on my Sony Vaio. ... Hi, the quick solution doesn`t work. Whats wrong? ... › ForumsHardware, drivers -

Dec 06, 2009 | Computers & Internet

2 Answers

Laptop screen has become very dark

Check the top of the laptop for a limit switch that shuts the backlight off on the screen when you close the lid. It may be stuck.
Use a paperclip or something to move it.
If the switch appears good - the LCD backlight has failed. The remedy, unfortunately, is a new LCD display panel.

Thanks for using FixYa - a FixYa rating is appreciated for answering your FREE question.

May 13, 2009 | Acer Aspire 5315 Notebook

1 Answer

Laptop stuck in quickplay mode

try starting in safe mode than exit hibernation and you may have to log in under administration user and log in as adminstrater you will find in the user account

log off is in the shut down option control screen

control panel open power options
requiring password after sleeping and also hibernation the same.

Mar 11, 2009 | HP Pavilion dv6000z Notebook

1 Answer

Dell C400 screen image shaking

problem with the LCD instert the lcd cable

Jan 27, 2009 | Dell Latitude C400 Notebook

1 Answer

Acer Aspire 5320 won't start up

Hi there
If you can boot into safe mode perform a system restore, this may sort the boot problems you are having.
post back if you still have problems

Good luck

Jan 06, 2009 | Computers & Internet

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