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The DVR has a Factory Reset switch to the left of the Alarm Output connectors
on the rear panel. This switch will only be used on the rare occasions that you want
to return all the settings to the original factory settings.
When using the Factory Reset, you will lose any settings you have saved.
To reset the unit, you will need a straightened paperclip:
1. Turn the DVR off.
2. Turn it on again.
3. While the DVR is initializing, the front panel LEDs will blink. When the front panel LEDs blink,
poke the straightened paperclip to the unlabeled hole in the left of the Alarm Output connectors.
4. Hold the switch until all the LEDs on the front panel are lit.
NOTE: When the DVR successfully resets to factory defaults all the LEDs on the front panel flash
Release the reset switch. All of the DVR's settings are now at the original settings it had when it
left the factory.
Depends on what you mean by reset. If you are doing a default reset yes you will lose all settings in the dvr. You can't normally do this without logging in or getting a back door code from the manufacturer. If you mean a power reset all data will still be there but you still will not be able to log in.
Follow these instructions to reset the master password on the JPEG2000 and JPEG2000 H.264 Dual Codec series DVRs. Press the menu button on the DVR. When prompt for a password, press the follow buttons on the DVR in this order: STOP --> PLAY --> STOP--> SEARCH --> PTZ --> PIP -->1 --> 2 --> OK (or Enter). You will be logged into the DVR as the administrator. Select Configuration from the System Menu. Then, select password Setup from the confuration menu. The password setup screen will display your current password.
I had a similar problem. After disconnecting my devices and rehooking them again. Was that you may need to reset the DVR to channel 3 or 4. Or go to settings and see if you see a a menu that reads "Reset to Factory Setings." Try clicking that and see if you can record from you DVR after you do it. It may be that your DVR was on the wrong channel of the DVR. I found this true with mine, it was set to channel 3. How it jumped to that channel is a mystery. Make suire your connections are correct in the back of the T.V. Red to Red, yellow to yellow, or white to white and "In to out." On the back of my HDTV it was so different. The cables from my DVR were R, Y, W. But on the back of my T.V. it was Green to Yellow, Red to Red Stereo, and White to White Mono. My instructions did not match what I had on my T.V. that is why it is very confusing. And 2. the instructions are too small for me to read. I called Customer Support for Toshiba T.V.'s. They told me to call Customer Support for Toshiba DVR. Which I did and they were also not able to help me. Then they told me to call Toshiba Customer Service for Toshiba DVR. I went back and forth. I did mention that before or the old way used to be that when you had an old VCR, you always had to put or switch the channel to Channel to 3 or 4. But they did not know what I was talking about. I finally reset the DVR to factory settings myself. I am almost 100 per cent sure that it will work now. Good luck, and I sure hope this helps.