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Purchased dirt devil mod.#BD20035 20016 Does not hold a charge. Charging light comes on for about 15 min. then goes out

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Return if new possible defective battery or connection

Posted on Apr 23, 2017

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2 Answers

Won't hold a charge


this is a problem that all cordless power tools that have an internal battery in them face eventually , the battery goes bad and without tearing it apart you cant replace them

make sure its the battery went bad , verify that charger is working and charge lite is on

Jul 22, 2015 | Dirt Devil 9.6V Gator Hand Vac, BD10085

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Hand vac doesn't hold power


Mostly likely it needs a new power pack, but you could try cleaning off the contacts first. Use a pencil eraser and clean the metal power contact on the charging unit and the vacuum. Then charge it over night. If that doesn't help, charge the power pack.

Oct 15, 2014 | Dirt Devil Gator 18V Cordless Hand Vacuum...

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Hello I Have a Dirt DEVIL KONE Champagne in Color. Not the Kurve But the KONE. It was Working Fine The other day, But Is now NOT Powering On When I Try to Turn The Switch on at the Top. The Indicator...


Hi Ross, sorry for this delay, but the email does not seem to be working, I will get on this as soon as I can and will efinatly have something for you shortly, been one of those days and I am not catching up yet.

Dec 07, 2011 | Dirt Devil Kone Vacuum- Blue Vacuum

1 Answer

Battery does not hold charge I have followed all directions.


Check power supply if there is any voltage coming out (LED indicator),check charging terminals for corrossion or dirt.If not,you need new battery.

Aug 22, 2011 | Dirt Devil M0914 Extreme Power Handheld...

2 Answers

Dirt devil doesn[t hold charge


Try running the battery all the way down by letting the vacume run in a corner or another room and even when it stops leave it on for a hour to drain the battery. Then shut the switch off and try charging the battery. Make sure the charger is putting out enough volts by looking at the rated output of the charger and while it is plugged in check it with a volt meter. If it does not hold a charge and the charger is putting out the right voltage you need to purchase a new battery for the vacume

Mar 18, 2011 | Dirt Devil Easy Lite Quick Vacuum

1 Answer

Light goes on my kone but it won't work


Hi there,

Well first of all you may check that the charger (adapter) is working or not, you may use a volt meter to check it out or use another charger to make sure....... further you may follow the step below -
1. Remove the battery pack from Vacuum.
2. Hold down the power button for five seconds.
3. Reinstall the battery to reset the system.
4. Plug the Charger directly into vacuum.
5. Charge the battery untill the power light is solid green again and keep the vacuum on the charger for an additional 72 hours (3 days). Important: Do NOT interrupt this charging cycle.
If further you have the same problem it means it's time to change the old battery with new one.
Good Luck!!
Thanks for using FixYa!!

May 19, 2010 | Dirt Devil KONE Hand Vacuum MO213BLU...

1 Answer

How do i open my dirt devil kone to empty it?


remove vac from charging base. twist the two section apart. it will turn about 1 inch and then pull apart. this will expose the filter to remove to empty the dirt. reassemble in reverse.

Jan 21, 2009 | Dirt Devil KONE Hand Vacuum MO213BLU...

1 Answer

I can't get the charging light to turn on.


I have the same problem, after our building had a electricity problem. The electricity spiked when the utility company came to fix a problem. Several adapters in our apartment seem to be affected. Like my Kone, my dirt devil detailer had the same problem: charging light didn't come on, and while it charges, it only gets up to weak power. I got a new charger/adapter and when I plugged it into the base, the charging light was working again.

Jun 24, 2008 | Dirt Devil KONE Hand Vacuum MO213BLU...

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