Question about Brother MFC 490cw Color Inkjet Multi-Function Printer

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Will not print text in documents, only headings.

Nothing I've done has worked. Reinstalled software, changed low print cartridges, cleaned heads. Run test pages have yellow, cyan and magnen ta test patterns but no black. The black ink cartridge looks full on the The printer has worked perfectly until now. Another poster has the same problem

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When you go to print on your settings select print in black only. Did you buy Brother ink? Having old cartridges refilled or buying generic can pose a problem. I remember correctly brothers have a chip on the ink cartridge? I have gone through so many printers and its really not worth going any further, seems as though you have put sometime and effort in to this 100$ printer. Take 100$ & buy a kodak easy share all in one the ink is 15$ brand new.

Posted on Jul 24, 2009

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it sounds like a print cartridge problem to me.
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