Question about Dyson Vacuums
Hello, this is Ava with Think Crucial.
There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.
First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.
While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.
You can purchase a wide variety of high quality Dyson replacement parts for your Dyson Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10
I hope this was helpful.
Think Crucial Customer Care
Posted on Apr 30, 2017
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Posted on Jan 02, 2017
Does the power head motor stop, or does the brush roll stop. If it is the brush roll stopping, replace the belt and/or the brush roll. If it is the motor, you may need to clean out around the motor, it may not be getting enough air to cool causing it to overheat and stopping. That the brush roll plate off, take out the screw, and the top will come off, then you can check to see if cleaning is the answer, if not, the motor may be bad.
Posted on Jan 15, 2008
I had a similar issue. I called Dyson. Hey why not, the number is right on the from of the machine. SO IS the beater bar on/off button, right next to the big red on/off switch. It does have a safety off when something jams the bar from rotating so the motor doesn't burn out. I also removed my sock and on restarting the thing, the beater bar would motor was not turning on. I thought the reset would be inside but no, it is right outside in plain view, which I didn't see either. It is a grey button opposite the big red on/off switch. Boy did I feel dumb after that phone call!
Posted on Sep 07, 2008
I have finally fixed my sister's dyson dc 15 beater bar problem. It was just 2 tiny broken wires connect to circuit board lead to the beater bar. The wires broke where they go through the black rubber gommet. You need a torx screwdriver tx 15 to remove 2 plastic covers to access the wires. When looking at the front of the vacuum, the gray covers located on the right side of the vacuum. 1 big cover with a black rubber gasket and other small gray cover is on the rotating ball area.
This my new year resolution is to warn people not to buy Dyson vacuum cleaner ( Junk) design to break down! Shame on you Dyson!!!! Save your money find good old vacuum cleaner with metal parts.
OLD IS IN NEW IS JUNK!
Happy New Year!
Posted on Jan 01, 2009
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