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My Kindle fire won't move past the start up "kindle fire" screen. what is wrong and how do I fix it?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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Uri_k
  • 10 Answers

SOURCE: how to unfreeze kindle screen? my kindle screen has froze

Hey

Well there are a lot of reasons why the Kindle screen freeze.

most of the times it happens when the Kindle is trying to upload some big files like photos, movies, flash etc. in this case all you have to do it to wait and it will un-freeze in couple of seconds.

Another Very common is that the Kindle Memory is full and he can't respond until some of the memory gets free, this usually will happen once you click too many times on the screen, the poor Kindle is overwhelmed with orders and doesn't know what to do, this happens to "newbies" with the kindle.

A lot of these freezing problems can be fixed by resting your Kindle, you can do a Soft reset press the Alt-Shift-R keys at the same time. (Shift is the one that looks like an up arrow.) If that doesn't work, plug your Kindle into the charger and try again.

You can also do a Hard Reset take the cover off the back and insert a paperclip in the little hole. Hold for 10 seconds, you may need to try again with the Kindle plugged into the cradle.

For the Kindle DX Hold the top on/off switch sliding it to the left and keep to the left, hold for 60-80 Sec, Release it. Wait a minute - the DX will flash. Then the screen will go black and then the main Kindle screen (the guy sitting under the tree) will appear and the start up thermometer bar. Once that's completed, the main menu will come on, and your books will be rstored in batches over the next couple of minutes

And of course you can always Call Amazon Customer Service at 1-866-321-8851, 6a-10p PST, 7 days a week

Hope this will be helpful

Uri_K


Posted on Feb 04, 2010

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  • 1 Answer

SOURCE: I have a kindle and connect to usb on a Windows 7

I guess you're trying to eject the Kindle from the task bar "(safely remove hardware". Try going into Start/Computer/right click on Kindle/ select eject. This worked for me when I had the same problem.

Posted on Feb 25, 2011

  • 4961 Answers

SOURCE: `kindle fire

Sounds like your power cord is dead and that it's not charging. If it's new bring it back to the store you bought it from and get a new one.

Posted on May 15, 2012

  • 53 Answers

SOURCE: kindle black screen

hard reset it or contact Amazon Customer Service.

Posted on Oct 03, 2012

gazzzz42
  • 63 Answers

SOURCE: kindle fire picture freezes on a lowry pic

its processing 2 commands ,check settings

Posted on Nov 01, 2012

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My Mother, Jean Hodgdon is having a problem with her Kindle. I am asking for help on my Laptop. Neither of us are fluent with Kindle.


Hello Jean's son or daughter.
Amazon Kindle has one of the best help sites on the internet. There are also help videos. I'll add a videos link at the end, but here are links to help and customer service.

Fire & Kindle Support - Amazon.ca

https://www.amazon.ca/gp/help/customer/display.html?nodeId=200127470
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  2. Similar
Help & Customer Service. Information on how to register ... Select your Fire or Kindle device for Help & Troubleshooting. ... Kindle Fire HD 8.9" (2nd Generation).

Amazon.com Help

https://www.amazon.com/gp/help/customer/display.html?nodeId=200127470
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Fire HD 6 (4th Generation) · Fire HD Kids Edition Tablet (4th Generation) · Kindle Fire HDX 8.9" (3rd Generation) · Kindle Fire HDX (3rd Generation) · Kindle Fire ...

Kindle Fire Customer Service ' 1-844-850-8476 ' Amazon Kindle ...

www.customerstechhelp.com/
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This will help to gain hassle-free downloading of the e-books and initiate convenience to read e-books. Just dial the kindle fire customer service Phone Number ...
USER GUIDES

Amazon.ca Help: User's Guide for Kindle Fire HD 7" (2nd Generation)

https://www.amazon.ca/gp/help/customer/display.html?nodeId=201484850
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Kindle Fire HD Quick Start Guide (PDF). Note: The Kindle User's Guide is available on-device: On your Kindle Fire, swipe down from the top of the screen and ...

Amazon.com Help: User's Guide for Kindle Fire HD 7" (2nd Generation)

https://www.amazon.com/gp/help/customer/display.html?nodeId=201484850
  1. Cached
Kindle Fire HD Quick Start Guide (PDF). Note: The Kindle User's Guide is available on-device: On your Kindle Fire, swipe down from the top of the screen and ...

How to Set Up Your Kindle Fire - dummies

www.dummies.com/consumer-electronics/.../kindle/how-to-set-up-your-kindle-fire/
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Kindle Fire HD For Dummies Cheat Sheet ... When you turn Kindle Fire on for the first time, you see a series of screens that help you set up and register the device. The first screen is ... Follow these steps to register and set up your Kindle Fire:.
Kindle Fire HD Google Search

Oct 10, 2016 | Amazon Kindle Fire HD

1 Answer

Kindle fire


James, You have to make sure the Kindle is charged, try holding the button longer, maybe even up to a minute, hopefully that will do it. Check the attached links,instruction and guides, Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info." You can also do a search on google for this issue, seems there is a lot of info. on this problem.
Kindle Fire HD how to reset when locked up EpicReviewsTech CC
12 major Kindle Fire problems and how to fix them
My kindle won turn on Is it the battery Kindle Fire HD
HDX will not boot

Jun 19, 2016 | Amazon Kindle Fire HDX 7

1 Answer

My kindle won't charge. I have tried 3 different chargers.


Lillian, May have to try hard reset or possibly repair charge port to get battery to start charging. Check the attached links,instruction and guides, Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
My Kindle won charge
Kindle Wont Start or Charge How to Reset Kindle
Troubleshooting Kindle Fire That Won Charge
Kindle Fire Won Charge Fix

May 22, 2016 | Tablets & eReaders

2 Answers

Kindle Fire has frozen


Lots of help and videos Joan.

  • Amazon.com Help: Quick Fix: Slow or Frozen Screen www.amazon.com > Amazon Device Support Quick Fix: Slow or Frozen Screen. If your Fire tablet or Kindle e-reader screen is slow to respond or freezes, restart your device or try the troubleshooting steps below.
  • Amazon.com: Customer Discussions: my kindle fire has frozen www.amazon.com/forum/kindle?cdForum=Fx1D7SY3BVSESG&cdThread=Tx30... A discussion in the Kindle forum. Amazon Try Prime All Go. Shop by Department ...
  • What to Do If Your Kindle Fire Screen is Frozen or Locked ... https://www.supportrix.com/kb/what-to-do-if-your-kindle-fire... Kindle Fire is a tablet computer released by Amazon, which features a full color 7-inch display with multi-touch. In addition to surfing the Internet, this multimedia ...
  • Amazon.ca Help: Troubleshooting Your Kindle www.amazon.ca/gp/help/customer/display.html?nodeId=200829000 Quick Fix: Slow or Frozen Screen. If your Fire or Kindle screen is slow to respond or freezes, restart your device or try the troubleshooting steps below.
  • Frozen or Stuck Kindle Fire - YouTube www.youtube.com/watch?v=X9iffkiMDB8
    • BY RC JR
    • 5 MIN
    • 100K VIEWS
    2014-05-15 · Is the touch screen being unresponsive? Amazon Kindle Fire Locking Up/Freezing? This quick little video will show you how to do a quick fix. ...
  • How to Fix a Frozen or Unresponsive Kindle ' The eBook ... blog.the-ebook-reader.com/2014/...fix-a-frozen-or-unresponsive-kindle How to Fix a Frozen or Unresponsive Kindle. ... If your Kindle Fire HDX or other Kindle Fire tablet is suddenly ... my kindle has frozen on page one of four for at ...
  • My Fire is frozen up. - Kindle Fire - iFixit https://www.ifixit.com/Answers/View/85362/My+Fire+is+frozen+up. jojack6200, try this "Performing a hard reset on your Kindle Fire may resolve intermittent issues like a frozen screen, battery issues or trouble downloading content ...
  • Why has my Kindle frozen? - Telegraph www.telegraph.co.uk/.../advice/9590203/Why-has-my-Kindle-frozen.html 2012-10-07 · Help, my Kindle has frozen. The only thing on the screen is an etching of Hercules, with a black section at the bottom. I can't switch it on or off, charge ...
  • What to Do If Kindle Is Frozen & Will Not Turn Off or On ... https://techwalla.com/content/do-frozen-not-turn-off What to Do If Kindle Is Frozen & Will Not Turn Off or On? ... If the Kindle does not have enough ... If your Kindle remains frozen after charging the battery and ...
  • How to Reset a Kindle (with Pictures) - wikiHow www.wikihow.com/Reset-a-Kindle
    • 1.8M VIEWS
    2016-03-03 · How to Reset a Kindle. If your Kindle becomes unresponsive or begins to have frequent problems, you can troubleshoot it by trying a reset. A standard, soft ...

  • Apr 20, 2016 | Amazon Kindle Fire HD

    1 Answer

    Won't take a charge.


    Armend, Could be a bad charging port. Press and hold on button for 15-20 seconds a couple times to see if it will reset and power up before trying anything else. Check the attached links, videos,instruction and guides on kindle charging problems. Good luck
    "I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
    Kindle Fire Won Charge Fix

    12 major Kindle Fire problems and how to fix them

    Reset Kindle Fire When it Won Turn on or Charge

    Apr 08, 2016 | Amazon Kindle Fire HD

    1 Answer

    Fully charged. Why doesn't it turn on?


    Ruby, try pressing and holding on button or you will have to reset.
    Check the attached links,
    "I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."

    Reset Kindle Fire When it Won Turn on or Charge

    My kindle won turn on

    My kindle won turn on Is it the battery Kindle Fire HD

    Amazon Kindle Won Charge Quick Fixes

    Mar 12, 2016 | Amazon Kindle Fire HD

    1 Answer

    Kindle will not shut off-goes to shut off or cancel but wont move. doesnt charge well-doesnt always hold charge


    Patricia, Using the power switch, you can forcibly reset your Kindle device. This reset will shut down the Kindle without accessing the shutdown command from within the Kindle's operating system, a particularly useful tool when dealing with a frozen Kindle. To initiate a hard shutdown, Kindle disconnect from its charger, slide and hold the power switch for about 20 seconds. This will force the Kindle to shut down, now it can be restarted normally.
    Check links below for charging problems.
    "I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
    Reset Kindle Fire When it Won Turn on or Charge

    Troubleshooting Kindle Fire That Won Charge

    Kindle Fire not charging

    9 common problems with the Kindle Fire HD and how to fix them

    Feb 25, 2016 | Amazon Kindle Fire HD

    2 Answers

    Our Kindle Fire HD is locked up, how can we unfreeze? we have already tried powering off


    "Performing a hard reset on your Kindle Fire may resolve intermittent issues like a frozen screen, battery issues or trouble downloading content to your Kindle Fire. Allow your Kindle Fire to charge for approximately 30 minutes, then try the following steps.
    To perform a hard reset on your Kindle Fire, press and hold the power button for 20 seconds and then release. After the device has completely turned off, press the power button to restart your Kindle Fire.
    If your Kindle Fire is still unresponsive, try charging your Kindle Fire before trying to reset the device again." from here. Hope this helps, good luck.

    Dec 27, 2014 | Amazon Kindle Fire HD

    1 Answer

    Forgot password to my kindle fire. How do I reset


    1 Connect the Kindle Fire to your computer using a USB cable.
    2 Wait for your computer to recognize the Kindle Fire device, and select the option that allows you to view the contents and data stored on the Kindle Fire.
    3 Copy or move the Kindle Fire files you want backed up over to your computer's desktop or other location.
    4 Right-click on the icon for your Kindle Fire located on your computer's desktop, and select "Remove" or "Eject."
    5 Remove the micro-USB cable from your Kindle Fire. After you reset your Kindle Fire, you can follow these same steps to move your saved files back to the Kindle Fire from your computer.

    Part 2 Reset the Kindle Fire

    1 Tap on the "Quick Settings" icon on your Kindle Fire. The icon is shaped like a wheel, and is located in the status bar at the top of your Kindle Fire.
    2 Tap on "More."
    3 Tap on "Device."
    4 Tap on "Reset to Factory Defaults."
    5 Tap on "Erase Everything." Your Kindle Fire will reboot, and display a message that confirms the reset process.

    When the Kindle Fire has finished resetting, it will reboot once again, and display the initial start-up screen.

    Oct 02, 2014 | Tablets & eReaders

    3 Answers

    The kindle won't turn on


    It is possible that your Kindle Fire's battery has died. If you noticed the battery life diminishing before it wouldn't turn on at all this may be the case. Here is a site that has replacement batteries for the Kindle Fire:
    3555A2L Battery for Amazon Kindle Fire D01400

    Dec 31, 2012 | Amazon Kindle Fire HD

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