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Kennmore Elite Double Door Bottom Freezer Top of Cute under cube bin freezers up Preventing ice to dispense. How can we fix this??

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Posted on Apr 23, 2017

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6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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kel1guy2002
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SOURCE: Model PSC23MGMA BB GE side

Hi and welcome to FixYa, I am Kelly.

I think that the door flapper spring is broken or disconnected: PN WR02X10585
http://www.repairclinic.com/GE-Refrigerator-Model-PSC23MGMABB-ID-617640-Spring-Parts

It is item 63 of the below link BUT, it not listed in the below link so see above for ordering:
http://www.appliancepartspros.com/partsearch/model.aspx?model_id=219346

If there is a problem with the solenoid item 36 above, it can also cause the frosting problem:

Sears parts direct also has parts for this unit here:
http://www.searspartsdirect.com/partsdirect/part-model/GE-Parts/Refrigerator-Parts/Model-PSC23MGMABB/0432/0165000/G0104039/00001?blt=06&prst=&shdMod=

I am sending this now and will look uo the crushed Ice problem and respond again soon,

Thanks for choosing FixYa,
Kelly

Posted on Jul 29, 2011

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Hi,

Remove the ice bin, examine the metal arm on the back of the bin. This arm needs to move up and down freely, this arm is the shifter for the cube and crush setting. Also look at the square hole in the back of the freezer where the bucket came out of, the shifter in there needs to be down all the way also.

With the freezer door open, depress the cube setting on the door, hold the light switch and depress the dispenser button, do you hear a click? If so the shifter works in the freezer and the problem in in the bin itself. With no model number given, I have to assume the ice bin is not in the door, its inside the top portion of the freezer section.

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Open the freezer door.
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Well, that wire is likely the cause of your issue, somebody probably bent it, and now it gets caught on the door or a basket or a food item or what have you, and since it cannot move, the ice maker will not make ice.

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Frost inside the ice dispenser chute and the ice cube dispenser seems "stuck" on crush mode instead of dispensing full cubes.


The stuck on crush mode , is caused by ice frosted in front of the ice bin , blocking the ice bin flap from opening , when calling for cube ice . Removing the ice bin and cleaning or defrosting completely , will solve this problem , AFTER , resolving the frost in shoot problem .
Remove the top freezer door hinge cover , and disconnect the plug there . This removes any power , going to the door . If no plug there , remove the bottom kick plate , by removing the screw on each side in the front , and disconnect the receptical from the wires comming from the bottom of the freezer door .
Remove the dispensor control board , by prying , or pulling , from the bottom of the board . Disconnect the 3 plugs to the board . You should now see the white dispensor cover , being held on by 4 screws . Remove these screws , and slide the cover out .
In the top right , inside the dispensor area , you will see a solenoid with a plunger , with the door flap arc , inserted into the plunger . Usually rust inhibits the movement of the plunger , keeping the door flap from closing completely .
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this particular model comes with an adjustable swing arm for ice prduction
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I have a kenmore elite model number 795. my ice dispencer only gives crushed ice even though its set to cube


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Is the ice unit turned on? I pushed the off button by mistake and PAID someone to "turn it back on for me" The guy laughed all the way to the bank :( Also he said a good place to start , before I call next time, is have you checked to see if there is a ice cube frozen(caught) in the top.Pull out the ice catcher(bin) and check for the frozen cube of ice. Be sure to turn off the ice maker first or it may drop ice when you least expect it! My fridge is the origional for house (18 yrs) and after I've done this check list, the problem is fixed. Just thought I mention it. Good luck!!!

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