Question about APC (SUA3000I) UPS System

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Problem with SmartUPS SU5000I

I have problem with SmartUPS SU5000I. I be afraid, that IC12 is got statical electricity over control panel and it is broken. If UPS is turned ON, all LED-s burns on control panel, UPS doesn't take it's Internal Self Test and can only switched OFF and ON then Input voltage is missing. If UPS turned off and powering it´s Input 230V, it's turning ON itself, but doesn't take Internal Self Test. Output voltage always missing.
IC12 is labeled like "PD732-0001B REV 14 SMART-UPS 3G". Is it possible to replace this IC and if so where to get it?
What do You think and sugest me to to. In our country there aren't any reapair shops for repairing nonwarranty APC UPS-es.

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  • willu_2 Jul 25, 2009

    Batteries is good enough and was replaced 8 months ago.
    Event happened 2 months ago and now I charged and tested the battery packs independently.

  • willu_2 Jul 25, 2009

    Batteries is good enough and was replaced 8 months ago.
    Event happened 2 months ago and now I charged and tested the battery packs independently.

  • willu_2 Jul 25, 2009

    Batteries is good enough and was replaced 8 months ago.
    Event happened 2 months ago and now I charged and tested the battery packs independently.

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Before trying to replace an IC, make sure that the battery is capable of holding a charge. If there is more than 1 battery, check all. If it (they) are bad, it will probably be less expensive to replace the unit.

Posted on Jul 24, 2009

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