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What is the proper way to load the trimmer line on Ryobi model P2002 12" string trimmer? The string retracts after only a few seconds of use.

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Posted on Apr 23, 2017

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Posted on Jan 02, 2017

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Bought new Ryobi P2002P from local home improvement chain, less than 2 wks ago; after assembly and charging battery, I found the .065 string equipped with the string trimmer kept breaking when trying to...


My first choice for a repair is to return this unit to the store, so that they will know that what they are selling is not working.

My second choice is to have you put a good quality line on this trimmer. Ryobi has tried to save a few cents by using a very lightweight line. I have not had a lot of personal experience with battery operated trimmers, but my impression is that they are very light-weight and take significantly more time and effort to achieve the same result as their electric or gasoline counterparts.

Check your owners manual to see if you can use a size .080" trimmer line. Stay with round line. The square or star shaped lines tend to stick to themselves and don't feed well. If you have to stay with the .065" line, find your local lawnmower repair shop and see if they sell a higher quality line.

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Describe string replacement on ryobi trimer


Wind the string on in a clockwise direction.

If it is a duel line then: Cut two separate pieces of string, about 7 ft. each.

Stick the end of the line in the hole on the inside of spool.

Wind clockwise onto spool, putting the line that is closest to the ground on first.

Once you have winded this piece on, lock the last 4 inches of line through the slits on spool.

Repeat process for second piece of line, locking the last 4 inches in slot opposite the other locked in piece.

Put the spool on the trimmer, feeding the end of lines through either hole on trimmer.

Before you push the spool all the way on, pull the strings out of the locked position.

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what model is trimmer? cs30? if you found the line on it clockwise, that's your problem. on the cs30 it rotates counterclockwise if youre looking at the head while trimmer is upside down. the line has to be wound opposite direction or your going to have a MESS of string in the head.

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I don't mean to over simplify this, but are you using fresh gas? Gas string trimmers are extremely ticky when it comes to gas. They like it SUPER fresh. And while the gas and oil mixture should be right, it can be off a little bit and still run. Try draining all of the gas out, and then filling up with fresh mix. This is ALWAYS my first step with string trimmers, and it fixes the problem 75% of the time.
Hope this helps!!

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