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HP Pavilion dv7-1240us does not restart

I loaded an update required by windows defender (Vista Home Premium) and followed instructions to restart the laptop to have update take effect. It shut down properly (apparently) and began to restart but stopped at the HP logo (black screen) with message ''Press the ESC key for startup menu.'' I pressed the ESC key and nothing happens. I've waited over an hour and nothing. I cannot turn the laptop off as it fails to respond to anything. Please SOS. Walt

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Press and hold the power key. It should shut down (or just pull the power).
Restart the PC and do not press the escape key

Posted on Jul 24, 2009

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Hi its reset the hibernation standby mode points. Switch off laptop and physically remove the battery for a 1 min. Put back and it should boot normally. Then press F10 enter the bios and set to factory default setting (usually by pressing F9), save and reboot. hope this helps

Posted on Jul 24, 2009

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Start windows defender definitions


Updates for Windows Defender are usually included in regularly scheduled Windows updates. However, you can manually download and install the updates yourself.
Updates may be available in several places online, but only download those from Microsoft's official website.
Files from other sources may in fact be viruses or other malware disguised as legitimate update files.

Log into your Windows Vista computer as an administrator.
You will need administrator rights to install the update files.
Check whether you are running the 32- or 64-bit version of Windows Vista by clicking on the "Start" menu, then typing "system" in the search box and clicking "system" in the programs list.
For the "System type" entry you will see either "32-bit operating system" or "64-bit operating system".

Download the update definition files from Microsoft's website.
There are different versions of the files for the 32- and 64-bit versions of Windows Vista, so be sure to download the correct version for your computer by simply clicking the appropriate link (see Links below), which will start the download automatically.
32 bit
http://go.microsoft.com/fwlink/?linkid=70631
64 bit
http://go.microsoft.com/fwlink/?linkid=70632
Click "Run" when the download has completed to immediately begin installation.
Follow the prompts on your screen to complete the installation, and restart your computer if necessary.
A restart is not usually required immediately, but is usually required in order for installation to be fully completed, so restart as soon as possible.

Aug 15, 2013 | Microsoft Windows Vista Home Premium with...

2 Answers

Printer prints a faint offset ghost image


HP Print Diagnostic Utility was created to help users troubleshoot and correct many common problems on Windows-based computers that can prevent printing.Follow the on-screen instructions to run the utility.

Details and specifications

File name:s.gifHPPDU.exe [1/1, 1.54M]System requirements:s.gifNo additional prerequisitesReleased:s.gif2010-08-13Version:s.gif3.0.0.013Compatibility:s.gifMicrosoft Windows Vista, Microsoft Windows Vista Home Premium (32-bit), Microsoft Windows Vista Home Basic (32-bit), Microsoft Windows Vista Business (32-bit), Microsoft Windows Vista Ultimate (32-bit), Microsoft Windows 7 (32-bit), Microsoft Windows 7 Home Basic (32-bit), Microsoft Windows 7 Home Premium (32-bit), Microsoft Windows 7 Professional (32-bit), Microsoft Windows 7 Enterprise (32-bit), Microsoft Windows 7 Ultimate (32-bit), Microsoft Windows 7 Home Basic (64-bit), Microsoft Windows 7 Home Premium (64-bit), Microsoft Windows 7 Professional (64-bit), Microsoft Windows 7 Enterprise (64-bit), Microsoft Windows 7 Ultimate (64-bit), Microsoft Windows 7 (64-bit), Microsoft Windows Vista (64-bit), Microsoft Windows Vista Home Basic (64-bit), Microsoft Windows Vista Home Premium (64-bit), Microsoft Windows Vista Business (64-bit), Microsoft Windows Vista Enterprise (64-bit), Microsoft Windows Vista Enterprise (32-bit), Microsoft Windows XPFix/Enhancement:s.gifThis version of the HP Print Diagnostic Utility provides an improved user interface in multiple languages, improved diagnostic and problem resolution capability, and support for usb and network connected devices.

Oct 28, 2010 | HP LaserJet 5200 Printer

2 Answers

LJ 3050 printer is printing very slow.


TRY HP Print Diagnostic Utility was created to help users troubleshoot and correct many common problems on Windows-based computers that can prevent printing.Follow the on-screen instructions to run the utility. Details and specifications File name: s.gif HPPDU.exe [1/1, 1.54M] System requirements: s.gif No additional prerequisites Released: s.gif 2010-08-13 Version: s.gif 3.0.0.013 Compatibility: s.gif Microsoft Windows Vista, Microsoft Windows Vista Home Premium (32-bit), Microsoft Windows Vista Home Basic (32-bit), Microsoft Windows Vista Business (32-bit), Microsoft Windows Vista Ultimate (32-bit), Microsoft Windows 7 (32-bit), Microsoft Windows 7 Home Basic (32-bit), Microsoft Windows 7 Home Premium (32-bit), Microsoft Windows 7 Professional (32-bit), Microsoft Windows 7 Enterprise (32-bit), Microsoft Windows 7 Ultimate (32-bit), Microsoft Windows 7 Home Basic (64-bit), Microsoft Windows 7 Home Premium (64-bit), Microsoft Windows 7 Professional (64-bit), Microsoft Windows 7 Enterprise (64-bit), Microsoft Windows 7 Ultimate (64-bit), Microsoft Windows 7 (64-bit), Microsoft Windows Vista (64-bit), Microsoft Windows Vista Home Basic (64-bit), Microsoft Windows Vista Home Premium (64-bit), Microsoft Windows Vista Business (64-bit), Microsoft Windows Vista Enterprise (64-bit), Microsoft Windows Vista Enterprise (32-bit), Microsoft Windows XP Fix/Enhancement: s.gif This version of the HP Print Diagnostic Utility provides an improved user interface in multiple languages, improved diagnostic and problem resolution capability, and support for usb and network connected devices.

Oct 27, 2010 | HP LaserJet 3050 Printer

1 Answer

Hi, i have an HP printer D5160 and the desplay shows the err 03 31 if f4 dd6 and i can't print anything Thank you Aris T.


HP Print Diagnostic Utility was created to help users troubleshoot and correct many common problems on Windows-based computers that can prevent printing.Follow the on-screen instructions to run the utility. Details and specifications File name: s.gif HPPDU.exe [1/1, 1.54M] System requirements: s.gif No additional prerequisites Released: s.gif 2010-08-13 Version: s.gif 3.0.0.013 Compatibility: s.gif Microsoft Windows Vista, Microsoft Windows Vista Home Premium (32-bit), Microsoft Windows Vista Home Basic (32-bit), Microsoft Windows Vista Business (32-bit), Microsoft Windows Vista Ultimate (32-bit), Microsoft Windows 7 (32-bit), Microsoft Windows 7 Home Basic (32-bit), Microsoft Windows 7 Home Premium (32-bit), Microsoft Windows 7 Professional (32-bit), Microsoft Windows 7 Enterprise (32-bit), Microsoft Windows 7 Ultimate (32-bit), Microsoft Windows 7 Home Basic (64-bit), Microsoft Windows 7 Home Premium (64-bit), Microsoft Windows 7 Professional (64-bit), Microsoft Windows 7 Enterprise (64-bit), Microsoft Windows 7 Ultimate (64-bit), Microsoft Windows 7 (64-bit), Microsoft Windows Vista (64-bit), Microsoft Windows Vista Home Basic (64-bit), Microsoft Windows Vista Home Premium (64-bit), Microsoft Windows Vista Business (64-bit), Microsoft Windows Vista Enterprise (64-bit), Microsoft Windows Vista Enterprise (32-bit), Microsoft Windows XP Fix/Enhancement: s.gif This version of the HP Print Diagnostic Utility provides an improved user interface in multiple languages, improved diagnostic and problem resolution capability, and support for usb and network connected devices.

Oct 27, 2010 | Office Equipment & Supplies

1 Answer

My printer will not print black ink i just changed 3 cartridges


HP Print Diagnostic Utility was created to help users troubleshoot and correct many common problems on Windows-based computers that can prevent printing.Follow the on-screen instructions to run the utility. Details and specifications File name: s.gif HPPDU.exe [1/1, 1.54M] System requirements: s.gif No additional prerequisites Released: s.gif 2010-08-13 Version: s.gif 3.0.0.013 Compatibility: s.gif Microsoft Windows Vista, Microsoft Windows Vista Home Premium (32-bit), Microsoft Windows Vista Home Basic (32-bit), Microsoft Windows Vista Business (32-bit), Microsoft Windows Vista Ultimate (32-bit), Microsoft Windows 7 (32-bit), Microsoft Windows 7 Home Basic (32-bit), Microsoft Windows 7 Home Premium (32-bit), Microsoft Windows 7 Professional (32-bit), Microsoft Windows 7 Enterprise (32-bit), Microsoft Windows 7 Ultimate (32-bit), Microsoft Windows 7 Home Basic (64-bit), Microsoft Windows 7 Home Premium (64-bit), Microsoft Windows 7 Professional (64-bit), Microsoft Windows 7 Enterprise (64-bit), Microsoft Windows 7 Ultimate (64-bit), Microsoft Windows 7 (64-bit), Microsoft Windows Vista (64-bit), Microsoft Windows Vista Home Basic (64-bit), Microsoft Windows Vista Home Premium (64-bit), Microsoft Windows Vista Business (64-bit), Microsoft Windows Vista Enterprise (64-bit), Microsoft Windows Vista Enterprise (32-bit), Microsoft Windows XP Fix/Enhancement: s.gif This version of the HP Print Diagnostic Utility provides an improved user interface in multiple languages, improved diagnostic and problem resolution capability, and support for usb and network connected devices.

Oct 27, 2010 | HP Officejet Pro L7580 All-In-One InkJet...

1 Answer

My D7160 cuts the bottom part off of every photo. How do I fix this?


HP Print Diagnostic Utility was created to help users troubleshoot and correct many common problems on Windows-based computers that can prevent printing.Follow the on-screen instructions to run the utility. Details and specifications File name: s.gif HPPDU.exe [1/1, 1.54M] System requirements: s.gif No additional prerequisites Released: s.gif 2010-08-13 Version: s.gif 3.0.0.013 Compatibility: s.gif Microsoft Windows Vista, Microsoft Windows Vista Home Premium (32-bit), Microsoft Windows Vista Home Basic (32-bit), Microsoft Windows Vista Business (32-bit), Microsoft Windows Vista Ultimate (32-bit), Microsoft Windows 7 (32-bit), Microsoft Windows 7 Home Basic (32-bit), Microsoft Windows 7 Home Premium (32-bit), Microsoft Windows 7 Professional (32-bit), Microsoft Windows 7 Enterprise (32-bit), Microsoft Windows 7 Ultimate (32-bit), Microsoft Windows 7 Home Basic (64-bit), Microsoft Windows 7 Home Premium (64-bit), Microsoft Windows 7 Professional (64-bit), Microsoft Windows 7 Enterprise (64-bit), Microsoft Windows 7 Ultimate (64-bit), Microsoft Windows 7 (64-bit), Microsoft Windows Vista (64-bit), Microsoft Windows Vista Home Basic (64-bit), Microsoft Windows Vista Home Premium (64-bit), Microsoft Windows Vista Business (64-bit), Microsoft Windows Vista Enterprise (64-bit), Microsoft Windows Vista Enterprise (32-bit), Microsoft Windows XP Fix/Enhancement: s.gif This version of the HP Print Diagnostic Utility provides an improved user interface in multiple languages, improved diagnostic and problem resolution capability, and support for usb and network connected devices.

Oct 27, 2010 | HP Photosmart D7160 InkJet Printer

1 Answer

Connection problem for some programs


it's possible that windows defender is interfering with the functions of you software.
turn windows defender off and see if you still have the problem.

go to control panel and open windows defender and turn off real-time protection


if this helps please leave a vote in fixya..thanks

May 18, 2009 | Microsoft Computers & Internet

1 Answer

Booting is delay so much time


Try the following steps:

1. Tap "F8" key while computer is starting
2. Select "Safe Mode" from the startup options menu.
3. If the computer boots in safe mode, restart the computer and check if the problem still exists

This could happen if the BIOS update has created some changes which are not compatible with Windows Vista. Try updating the BIOS again.

Mar 25, 2009 | Microsoft Windows Vista Home Premium with...

1 Answer

Lmok D trojan


Visit combofix follow the instructions, download combofix from there and run it. maybe that will fix it.better to run it in safe mode with networking.

Nov 29, 2008 | Microsoft Windows Vista Home Premium with...

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