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Luxor smart tv connected to the internet. can get netflicks and youtube unable to get iplayer itvhub freeview. says application requires to be tuned in and connected to the internet says it is

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  • Shelly Laughlin Apr 24, 2017

    Joanna, i"m having the same problem. I used an aerial for the purpose of first time installation only, disconnected it and everything was working fine any time I switched back on. Then i turned tv on tonight and got same message as you. I had to reconnect the aerial and retune. I am also having problems with wireless display. Worst thing is I bought a 49" too and am having exact same problem, I am trying to return the 49" but they have to examine it to see if its faulty before I can be refunded. If you can return it as soon as possible

  • marion Marshall
    marion Marshall May 07, 2017

    I have just purchased the same and having same problems. I have an outside antenna too, it says I'm connected to the internet but says m speed is only one Mbps , checked with my broad band and as I have fast fibre confirmed that I have at least 70 Mbps, will give Luxor customer service a call tomorrow and hopefully get it sorted, if not it's going back .

  • Neil Baldry
    Neil Baldry Sep 21, 2017

    Any news on this issue? I have a friend with the same problem. Please update this page, is it resolved? thanks



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SOURCE: 37inch digital tv with freeview frozen in tuning

Contact BBCTV Watchdog NOW. I have and they were very keen to hear from people withe same make tv and same freeview retune problem.

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SOURCE: My just purchased Luxor 42" smart TV keeps flashing up "wifi dongle romoved" "wifi dongle detected" when trying to connect to the Internet. It's suppose to have built-in wifi. Can someone please help.

Take it back to the store you bought it from, and ask them to fix it or replace it for you.

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