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I am trying to get videos on my Roku through Amazon. They are saying there is a problem with my account, but I have a receipt on line that verifies I paid for Prime on 2/28.

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Please contact Amazon support

Posted on Jun 29, 2017


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you need to verify you bank account to be able to send money... paypal will send a small amount of money into your bank with a reference against it.. you will need to key this reference number back into paypal to authorise the bank account.

if you have online banking you should be able to do this in a few minutes. if you dont have online banking you will have to wait until you bank statements are sent to you.


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Yes, there should be a code showing on the screen on your TV . that is what you need to enter on the website.

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How long will it take to verify your paypal account? That depends on you! When you opened the account, they sent an email to verify you have access to your email account. Did you open and click on the link inside that email to confirm it? This is the first step in verifying your identity on your paypal account. The next step would be to go and add a credit card number or a bank account on your paypal account. If you add a bank account, They will send a small credit to that account and ask you how much the two deposits were? You need to check your account and then tell paypal how much those deposits were to prove that you are really the owner of that account. The last thing to do would be to add a cell phone number. If you add a credit card account instead of a bank account you could be verified in less than an hour.

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Testimonial: "Thanks,i've set things in motion now. It may be simple, even obvious, advice but sometimes we all need a little help from a friend."

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Contact Amazon customer service. You can either email them, or call their toll free line 1-866-216-1072

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Why not have her use your name and password. Otherwise contact Amazon.

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hi Regina.
Connect your device in three easy steps
  1. Step 1: Download. Add the Amazon Video app to your Roku by visiting My Roku. ...
  2. Step 2: Launch. Select the Amazon Video app from your channel list.
  3. Step 3: Log in. Once in the Amazon Video application on your Roku, you can sign in with your account details. Watch on Roku: Prime Video
How do I watch Amazon on Roku?Roku boxes don't come pre-loaded with the Amazon Instant Video app (Roku calls these apps "channels"), so to begin you'll need to install it from the Channel Store. Then, just sign into your Amazon account to access Prime Instant Video, as well as Instant Video and your Watchlist.10 Feb 2014The Definitive Guide To Amazon Prime Instant Video ' HuffPost for: How do I watch Amazon on Roku?
or this link might help you out some more.

Nov 27, 2017 | Roku Televison & Video

2 Answers

How is Amazon Fire Stick different from Roku Streaming Stick?

The Amazon Fire Stick and Roku Streaming Stick both are streaming devices which are being compared in this article. Today we're going to be taking a look at both systems in order to help you build a better picture of which device would suits your needs most fully. To watch your favorite shows on Roku all you need to do is generate your Roku Link Code and activate your Roku device.
Amazon Fire TV Stick versus Roku Streaming Stick Design and Compatibility differences:

As far as the appearance is considered the Roku is purple in color while the Amazon Fire Stick is available in matte black finishing. Compatibility is equally similar. The Roku Streaming Stick and the Fire Stick support a wide range of devices, including those running on iOS and Android platforms.
Here are a few specifications for the Fire TV Stick:
Provides an HDMI output.
Processor: 1.2GHz Broadcom Capri 28155, dual-core 2xARM A9
Maximum. Output Video Resolution: 1080p
Dimensions: 84.9 x 25x 11.5 mm

And here are the known specifications for the Roku Streaming Stick:
Provides an HDMI output.
Processor: 600 MHz Broadcom BCM2835
RAM: 512MB
Maximum Output Video Resolution: 1080p
Dimensions: 78 x 28x 12 mm

The installation process is however much easier and simpler for the Roku Streaming Stick as the Roku account can be easily activated by just generating your Roku Link Code and registering it with the Roku server.

Amazon Fire TV Stick vs Roku Streaming Stick: Content and Channels

Considering the content that is streamed on both the devices, both the Roku Streaming Stick and Fire TV Stick also offer channels which let you enjoy the most popular channels. With the Fire TV Stick you get Netflix, Amazon Instant Video, Hulu Plus, Crackle, YouTube Bloomberg TV, and Pandora, are among some other lesser ones. The Fire TV lacks HBO GO, and other than that offers all the major channels that the Roku Streaming Stick streams.
Stuck with the Activation?
If you need any assistance in activating your Roku device give a call @ +1-844-965-4357 or chat with the technical experts regarding any technical issues of Roku activation on Roku Link Code.

Sep 18, 2017 | Roku Televison & Video

1 Answer

Getting prime video on my tv with roku

Even though you have roku you still have to login to your Amazon prime account so that it knows you are a Prime member.

Jul 16, 2017 | Amazon Computers & Internet

1 Answer

Need to add amazon channel on roku

Amazon Instant Video on Your Roku -
Amazon Video Originals TV Shows Movies Help Getting Started Settings Your Video Library Your Watchlist. There's a problem loading this menu right now.

Amazon Video - Roku Channel Store Roku provides the simplest way to stream entertainment to your TV. On your terms. With more channels than any other streaming player.

Amazon Instant Video ' Roku Guide The Amazon Instant Video offers a Watchlist that lets you queue titles for ... How do I get the Amazon Prime channel code to add this to my Roku manually?
add amazon channel on roku Google Search

Apr 30, 2017 | Roku Televison & Video

1 Answer

How to set amazon prime movies on Roku?

Roku boxes don't come pre-loaded with the Amazon Instant Video app (Roku calls these apps "channels"), so to begin you'll need to install it from the Channel Store. Then, just sign into your Amazon account to access Prime
Everything You Need To Know About Amazon Prime Instant Video

Dec 28, 2016 | Computers & Internet

1 Answer

I forgot my roku pin number

I think this will work. First log into your Amazon account. Then go here (it should have redirected you here, if not then click here) ... v_faq_roku

Then click on the "Edit purchase PIN & Payment settings" button, scroll down to "Your Purchase Pin" You should be able to see your old pin, if not just make one.

PS. The Amazon pin is the 5-Digit pin you enter to buy or rent movies in the Amazon channel. If you are talking about the 4-digit pin you enter so you can add channels in the channel store in the Roku. Go here and log into your Roku account.

Click on the Parental Control and you should see your pin, and change it if you want, or disable or enable that feature.

this is all i could find on the internet hope it works for you.

Dec 10, 2016 | Roku Televison & Video

1 Answer

How do I add a roku to my account?

If you bought it through Amazon Instant video you may have access through the Amazon app in the Channel store. If not call Amazon they may refund the purchase and add it to the Roku Amazon account. They may be linked. I have a Kindle Fire and I know that you really need a Kindle Fire HD to watch movies.

Nov 18, 2014 | Roku LT Streaming Player

1 Answer

Need registration code to link a roku to amazon prime

I have the save problem when i access my amazon prime video, and this topic does help me out. BTW, if you hope to copy or share your Amazon video purchases anywhere, you may interest in removing DRM from Amazon video on demand.

Apr 15, 2012 | Roku 2 HD

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