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Updating BIOS when electricity and hence Wifi failed. My Kindle paperwhite is now compeletely imombilised. Can't even charge it. Any suggestions beyond throwing it away?

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Contact amazon for a replacement

Posted on Apr 22, 2017

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Posted on Jan 02, 2017

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My kindle papewhite won't even charge. It is only 1 1/2 years old. Can it be repaired


Something could be wrong with the battery. Mine is 7 years old and still going strong. Contact help for suggestions
To contact us via phone:
http://www.amazon.com/clicktocall

To contact us via chat:
http://www.amazon.com/clicktochat

Mar 28, 2017 | Amazon Kindle Paperwhite

1 Answer

After charging overnight I only have a white screen when I switch it on


Try this suggestion rom Amazon:

Restart your Kindle Paperwhite
Many issues with your Kindle, such as a frozen screen or issues with downloading content, can be solved by restarting your device. Help for Kindle Paperwhite (5th Generation).

Press and hold the Power button for seven seconds until the Power dialog box appears, and then tap Restart.

Note: If the Power dialog box doesn't appear, press and hold the Power button for a full 40 seconds until your device restarts.

Sep 07, 2016 | Amazon Kindle Paperwhite

1 Answer

My paperwhite won't turn on even after a charge


You may have a bad cord or need a new battery. when you charge does the light come on? If not you have a bad charge cord. Any similar USB cable will work. Try charging again.
Does the light change from yellow to green; which indicates a full charge but still won't work? I'd suspect a bad battery. You can order one from Amazon or may find one at a battery store or Best Buy. Take the kindle along with you to make sure you get the right one.
I've had my paperwhite about 5 years, charge at least once a month and have had no problems.

May 28, 2016 | Amazon Kindle Paperwhite

2 Answers

Batterry discharges in a few hours


Your battery is failing. They have a certain number of charge- discharge cycles before they wear out. You can get them on eBay or Amazon. Look at the videos tab for a tutorial on how to change them
.

http://www.bing.com/search?q=+Amazon+Kindle+Paperwhite+battery&qs=n&form=QBRE&pq=amazon+kindle+paperwhite+battery&sc=0-32&sp=-1&sk=&cvid=FB542EA48989469495855B9F816A9D89

Apr 30, 2016 | Amazon Kindle Paperwhite

1 Answer

How do I get started


Take your pick Elsa or read them all :>)

  • Amazon.com Help: Set Up & Charge www.amazon.com/gp/help/customer/display.html/?nodeId=200953960 Amazon Device Support > Kindle Paperwhite ... Video: Set Up Your Kindle . ... Get to Know Us. Careers; About Amazon;
  • New Kindle? Here's How to Get Started - Mashable mashable.com/2012/12/25/amazon-kindle-getting-started-guide 2012-12-25 · ... the Kindle Paperwhite and Kindle Paperwhite 3G - as well as ... Here's a few picks to get you started: ... I carry my Kindle in my handbag ...
  • Amazon.com Help: Kindle Paperwhite (5th Generation) Help https://www.amazon.com/gp/help/customer/display.html?nodeId=200953940 Ask the Kindle Help community ... Get to Know Us. Careers; About Amazon; Investor Relations; Amazon Devices; Make Money with Us. Sell on Amazon; Sell Your Services ...
  • Kindle Paperwhite User Guide - Amazon Web Services https://kindle.s3.amazonaws.com/UserGuide/Paperwhite_V2/Kindle... · PDF file Kindle User's Guide 5 Chapter 1 Getting Started Chapter 1 Getting Started Welcome to your new Kindle Paperwhite. This short guide will familiarize you with all of the
  • OverDrive ' Getting started with Kindle eReaders help.overdrive.com/customer/portal/articles/1481616 ... Fire HD, or Fire HDX, please refer to our guide on getting started with Kindle Fire devices. Note: Kindle Books are currently available for U.S. libraries only. ...
  • Kindle Paperwhite User Guide - Amazon Web Services kindle.s3.amazonaws.com/Kindle_Paperwhite_Users_Guide.pdf · PDF file Getting More From Your Kindle Paperwhite Customizing Your Kindle Settings ... Amazon Kindle device software, the Amazon Kindle Quick Start Guide, ...
  • Dec 31, 2015 | Amazon Kindle Paperwhite

    1 Answer

    I don't have wifi. How do I download the book I just purchased.


    Connect via a computer, and connect your Kindle to it. Or, go for a coffee at Starbucks, or a beer at your local bar.

    Aug 13, 2015 | Amazon Kindle Paperwhite

    1 Answer

    My Kindle will not charge


    Here's a possibility, I just plugged in my Kindle Paperwhite using the Kindle charger and USB cable. It wouldn't charge.
    I kept it plugged in all afternoon and it accepted no charge although it showed the little lightning bolt on the icon suggesting it was charging.

    I unplugged the charger (it has two prongs) and reversed it so
    the logo was on top and, Lo and Behold it charged. It could be the plug is not omniidirectional (i.e. it is polarized)

    Feb 14, 2015 | Amazon Kindle Paperwhite

    1 Answer

    Start using a new kindle


    Leave the kindle charging over night. The yellow light will turn green when fully charged. Or watch the lights and time when the green light comes on.Make sure you have the kindle wifi off when not in use as the battery uses memory when it is on.

    Nov 02, 2014 | Amazon Kindle Paperwhite

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