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My fax machine keeps saying 'PLS cover open' and close cover and it says its offline, and i have taken out the paper jam and also turned off and back on the fax machine. its a Intellifax ....HELP

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SOURCE: says paper jam, but none jammed

It is probably jammed in the back door of the fax. Check that and see if you find anything.

Posted on Jun 04, 2008

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1 Answer

Jammed paper


There are 3 places to check for jammed paper.

Turn off the fax machine, then remove the tray and open the back cover, and open the front cover to remove the drum and toner (cartridge) and look inside machine.

After you find the jammed paper put the cartridge and tray back in machine and close all the covers.

Error message should go away.

Apr 06, 2010 | Brother IntelliFax-2820 Laser Fax

1 Answer

It say paper jam and ther is no paper jam


Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

NOTE: Please rate our help to keep this free service online.

Dec 31, 2009 | Samsung SF-335T Plain Paper Inkjet Fax

1 Answer

It says paper jam, but there is no jam


Paper jams can be tricky to solve. The paper is usually stuck inside the printer mechanism so even if there is no visible paper jam, you will still get the paper jam error. Try this:

1. Turn off your printer
2. Open all trays and remove any paper stuck there
3. Locate the button to open the printer, open it and remove any paper stuck there also.
4. Repeate the above step for all buttons that you can find to access the inside of the printer
5. Close all doors and put back all trays
6. Turn on your printer

NOTE: Please rate our help to keep this free service online.

Dec 17, 2009 | HP 1010 Plain Paper Inkjet Fax

1 Answer

Canon image runner 3200 false paper jam


First check all the tray's and make sure the papersize dial inside the paper cassette is set on the correct papersize,this is the most causes for false paper jams.Open and close all covers machine will send a reset data.Switch the machine off for 3 minutes untill it shows offline on the server and switch back on.

Dec 08, 2009 | Canon Computers & Internet

1 Answer

Brother 2920 Fax Machine keeps jamming every few pages


Please try this and let me know how it goes

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Jun 09, 2009 | Brother IntelliFAX 2920 Plain Paper Laser...

1 Answer

Paper jam message but there is no paper jammed. opening and closing cover doesn't work.


hi,are you sure no paper jam ok check very very small paper in your machine or clean the sensor.

Apr 28, 2009 | Brother IntelliFAX 1270E Plain Paper Fax

2 Answers

Document jam


I had this totally annoying problem this morning. After looking for any obvious paper jams or small bits of loose paper, I tried several fixes: 1) open front cover, release levers that hold white rollbar in place, roll the bar forward to make sure nothing is stuck behind it, snap levers back in place; DID NOT fix the problem; 2) open top cover, remove print cartridge, look for jammed paper bits, close cover; DID NOT fix the problem; 3) unplug the machine, wait a few minutes, turn machine back on; DID NOT fix the problem. I even unplugged the machine, opened ALL the covers, turned the machine upside down and shake it to see if any paper clips, staples, or other objects have fallen inside the machine; DID NOT fix the problem. FINALLY, I pulled the paper feed tray forward, reached down to the feed rollers, twisted them a few turns, put paper back in the machine, and the "paper jam" message disappeared! This may not work for everyone, but it worked for me today, so I hope this helps someone out there to have a better day.

Oct 25, 2008 | Brother IntelliFAX 1270E Plain Paper Fax

1 Answer

Says paper jam, but none jammed


It is probably jammed in the back door of the fax. Check that and see if you find anything.

May 07, 2008 | Brother IntelliFAX 4750 Plain Paper Laser...

2 Answers

Brother Intellifax 2800


Pls open cover = Please open cover. Probaly has a jam - Open the cover remove the drum/toner unit and check for jammed piece of paper under of in the drum unit.

Jan 24, 2008 | Brother IntelliFAX 2800 Laser Fax

1 Answer

"Offline"


which cover are you opening? You must pull open the bottom cover not the one under the keyboard. It's the bottom front cover not the top front cover.

Sep 26, 2007 | Brother IntelliFAX 4100 Laser Fax

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