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PS4 not reading disc, message reads, disc not inserted

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  • Brett Duxbury
    Brett Duxbury Apr 22, 2017

    Hi Lynell Rideout, we want to help you with your question, but we need more information from you. Can you please add details in the comment box?
    Does the disk have finger prints on it or scratches ?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

AlmostBob
  • 550 Answers

SOURCE: cant read disc

the laser lenses may be dirty, a commercially available cleaner may help, not a solution, just a suggestion I am not familiar with panasonic

Posted on Aug 21, 2008

  • 63 Answers

SOURCE: Discs not reading , not cutting off

Your laser/drive have gone bad. I would suggest contacting your local game stores to see if they do console repairs. If not then you would have to buy the drive/laser and install yourself, that or send it in to the dreaded Microsoft.

Posted on Dec 13, 2008

robshow
  • 367 Answers

SOURCE: no disc present

Try running a cleaner disc in the unit if that doesnt work try the following.

Starting at my computer... Right click on my computer icon.

Go to properties.

Then Hardware tab then go device manager. Right click on cdrom in device list. Select uninstall then reboot the computer. If this doesn't help replacing the unit will be necessary.

Posted on Jan 19, 2009

localwonder
  • 6784 Answers

SOURCE: unable to read disc message on Wii

Try a cleaning disc. this may fix this issue. if the issue remains, it will confirm a major problem within the optical assembly. you will need to replace the optical assembly in this case. it has failed.

Contact Nintendo for the optical replacement procedure.

Posted on Jul 26, 2009

  • 4090 Answers

SOURCE: I have a Samsung DVD-R155. When I insert a DVD,

Try using a DVD scanner eye cleaner. It is aDVD with a brush grafted to it. I suspect the scanner eye is dirty so it cannot read the boot starp properly and so ejects

Posted on Aug 15, 2009

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    • If your console is placed vertically, the disc label will face to the right.
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