Question about Coffee Makers & Espresso Machines
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Posted on Jan 02, 2017
In the manual it says that you should clean the heating element. Unplug the machine, lift off the water tank, pull the lever under the tank and lift off the power unit side. If there is too much build up on the element from mineral deposits, the refill light may remain on.
Unfortunately, I have cleaned mine, soaked it in vinegar, made it look nice and new...and it still doesn't work. I am really annoyed as I have not had this humidifier long and have taken really good care of it. I do not want to throw it out. I am going to call customer support and find out if there are any other solutions. (I got a new one for Christmas and do not want to open it until I am sure that it is not fixable!)
Posted on Dec 26, 2007
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Fortunately the problem you describe is not model specific. All Jura machines in the series C, E, F, J, S & Z models have the same problem. The Jura recommended maintenance is insufficient or erroneous. Here is how it occurs:
1- When new machine is set up, the instructions advice the owner to set up OK for use of Filter cartridges. This set helps only to display reminders for replacing the filter.
2- The initial set up instruction also advises that with regular use of Filter, descaling the machine will not be needed. That is really not accurate. Consequently, the reminders for descaling are delayed for over one year or more. This causes serious consequence with accumulation of Calcium deposits in the entire hydraulic and coffee system.
3- Use of Filters alone does not prevent Calcium deposits. Cleaning tables recommended & sold by Jura do not remove Calcium deposits in the coffee/water passages. The automatic descaling method recommended by Jura leaves the coffee side of the machine unclean. The error message in your machine is due to Calcium deposits in the Brew group, coffee outlet & the faucet dispensing coffee in the cup. I suggest all Jura machine owners should manually descale machine. Manually descaling includes use of 6 to 10 rinse cycles with descaling solution in the water tank. The error message "Clean Machine" is accurate. This error message is pointing to descale the Brew group, coffee outlet tube and coffee dispensing faucet by using rinse cycles.
After the rinse cycles are complete, refill Descaling solution in the water tank & continue descaling the rest of the machine by using hot water dispensing function, ½ cup at a time until the tank is empty. Finally, give a final flushing of machine to flush out remaining descaling solution inside the machine.
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