Question about Samsung Refrigerators

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Samsung French doors freezer on bottom freezing up under crisper tray, apparently a well know problem, what is Samsung doing to make it right? Expensive appliance to only last 4 or 5 years.

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  • Samsung Master
  • 76,164 Answers

I know of no recall.

Posted on Apr 21, 2017

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6 Suggested Answers

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Posted on Jan 02, 2017

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SOURCE: samsung refrigerator

There is a screw down foot in front of each forward wheel under the fridge. You can access this by looking under the front corners.

Posted on Apr 16, 2008

SOURCE: I have NEW sumsung ref. 25.5 french door with freezer at bottom

Had the same problem, your ice maker is a known defect, insist they replace it. Don't expect heavy ice output -- our biggest complaint.

Posted on Nov 07, 2008

  • 2976 Answers

SOURCE: Refrigerator crisper drawers are freezing veggies

Shut the air flow into the crispers if you can. If not, turn the refrigerator temperature warmer by just a few degrees. The air into the fridge from the freezer is channeled into the crispers.

Posted on Jul 01, 2009

imufo2
  • 3773 Answers

SOURCE: Fridge is collecting water under the crisper

The drain in the freezer behind back lower panel
needs opening. You can see it at the bottom of the back panel
underneath the evaporator coils. (The cold coils)
Run Hot water in the drain until it clears or use a hairdryer.
When the defrost melts the water it goes down the drain
If the drain is clogged with Ice or ? The defrost water
overflows into the ref. or freezer
Run Hot water in the drain until it clears or use a hairdryer.
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
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imufo2
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Posted on Aug 16, 2011

shane_mccown
  • 2 Answers

SOURCE: water build up underneath deli tray drawer

Ok. I know why this is happening. Or at least in my case.

The coil for the Fridge is stored behind the center panel when looking directly into the the Fridge.

What happens is the drain for the coil becomes iced up. It then wont drain and when the fridge goes into defrost mode the melted water will run out of the bottom of the center panel. This is difficult to see due to all the shelves in the way. i noticed this because I could see ice through the vent holes in my center panel.

To fix this:
Take all the items out of the fridge.
Take all the shelves out so the center panel is exposed.
Remove the 3 screws at the bottom of the panel and single screw under the cover of the shelf rail. (This one is a little hidden) pop off the plastic cover first.

Now you can pull the panel off.
(Note. This can be a little difficult to get off because you have a ton of ice behind there keeping it stuck to together. Just ease it off as much as possible.

When you get this off you'll most like see alot of ice in the tray that the water is draining into. chip this ice away and then I used Hot water to pour into the drain. I would then use a shop vac to **** the water out and put in more hot water until the ice plug is removed and the water can flow freely to the drain pan under the fridge.

That is it. I own this fridge and I've been tired of having to **** water out of fridge with a shop vac every 2 weeks. So I decided to resolve this myself.

*disclaimer. I'm just a DIYer not a Samsung repair person.

Good Luck and I hope this solves your issue.

Posted on Aug 25, 2012

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