Question about Cuisinart Coffee Makers & Espresso Machines
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Posted on Jan 02, 2017
You have not missed anything. Unplugging for longer than 16 minutes (has 15-minute memory) is the only troubleshooting you can perform. Call Cuisinart to find out if you are still in warranty. All electronics have a failure rate. Cuisinart's is acceptably low, but their coffee makers are the least reliable of all their products. The basic problem with electronic coffee makers is that coffee makers produce high heat, and high heat kills electronics and melts plastic. At least Cuisinart has a 3-year warranty - higher than the industry standard.
Let me put it another way. All coffee makers have a high failure rate. As many Cuisinart coffee makers that break down, the non-Grind-and-Brews still have a 91 rating from Consumer Reports. Consumer Reports doesn't give ANYTHING a 91 rating. A lot break, but you probably won't fare much better by switching to a different brand. The problem with a Cuisinart breaking down is that an expensive unit broke down - you wouldn't be upset if your $15 Mr. Coffee broke every year. The law of averages is on your side - a 2nd Cuisinart will probably last longer.
-Tha Mp3 Doctor
Posted on Dec 17, 2008
I just called Cuisinart and they will send me another brew basket for my DCC-100 (it has a Brew Pause valve also) for $9.14 (part + S&H). Did you try to contact Cuisinart?
Posted on Feb 03, 2009
I suffered with a stuck grider unti for a long time and just solved the problem..... Remove the filter basket and through the front door look up twords the back left. You can see where the grinder unit sits. There is a slot area where you can stick a screw driver under the grinder unit and pry it up. Do this in a jiggling motion and make sure you are well under the grinding unit, doing so on the edge of the grinder unit underneath will not give you enough suface to work with, in fact you will just bend or crack the edge. Looking in from low on the front (kneeling on floor with unit on counter, worked for me) will let you locate where the screw driver or smal pry tool needs to go. Mine was stuck for a very long time and No amount of pulling or prying from the top would work, I made it pop out in a matter of seconds using this technique from the bottom! Good luck, I'm going to finish my cup of coffee now! :-) Steve
Posted on Aug 02, 2009
Put the whole brewer in your refrigerator freezer for 2 hours. The coffee basket then will come off. Take the entire brewer unit to your shower and rinse it thoroughly. Now look at the basket and where it goes on the brewer. You will see a little spindle and 2 sets of helical gears. Spread white lithium lube on the spindle and the gears. It won't get in your coffee because it's nowhere near the water flow. This should solve the stuck basket problem.
Posted on Jul 07, 2010
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