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The F21 error code indicates a long drain. Here are some tips that should help you resolve this problem:
Check your washer drain to make sure that it is draining properly.
Check the drain hose for kinks and clogs. Make sure that it is installed properly per the instructions in your owner's manual. An improperly installed drain hose can prevent the washer from draining properly.
Check for excessive suds in the washer tub. Excessive suds can prevent the washer from draining properly and will result in the F21 code. Make sure that you are using the proper amount of HE (High Efficiency) detergent to prevent excessive suds.
Place a shallow pan on the floor beside the washer and then pull the drain hose out and place the end of it in the shallow pan to see if the washer will gravity drain. If it does, then excessive suds or a drain pump problem could be causing this failure. If the water does not drain or drains extremely slowly, you could have a clog in the drain system of the washer. Follow these steps to check for a clog in the large item filter of the pump:
Unplug the washer.
Remove the bottom front service panel as shown in the first image below.
Since the washer door is likely still locked, you can manually unlock it by carefully reaching up along the front panel and pulling down on the manual release tab of the door lock assembly until it clicks. You can then open the washer door.
Remove any clothes and then use a wet/dry shop vac to drain any water out of the washer.
Arrange shallow pans and/or towel in front of the large item filter shown in the second image below to catch residual water when you remove this filter.
Remove the large item filter as shown below. It is likely that you will find a clog in this area that is preventing your washer from draining.
If you do not find any clog or restriction in the large item filter and none of the other issues discussed above apply to your situation, then you could have a failed drain pump. If the pump is damaged and will not pump out water then it will need to be replaced.
These tips should help you resolve the F21 error code issue in your washer. If you need more help, resubmit your question with additional details.
ND error in your Samsung Front Load washer
indicates no drain issue. To start with check the drain hose for any clogs and
try cleaning it, then check restriction in drain pump assembly or loose wire at
the pump. Please get back to me if you have any other questions.
Error OE means drain error, this occurs when the draining doesn't occur within 10 minutes. This happens due to clogging of drain hoses and drian filter. It can also occur when the drain pump is clogged. To check where the issue is you'll need to disassemble the washer and check for the drain pump, remove alll the hoses connected to it and clean all the debris. The pump is behind the filter screen on lower left front side of the washer. Also clean the drain filter and remove any possible clogs.
This error may also appear when the drain hose is not installed properly. The drain hose should not be installed more than 1 meter higher than the bottom of the washing machine. Please post back for any further assistance.
The problem is either your pump or your hoses. This should be an easy fix. All you need is a screwdriver and a bucket to catch water. 1st unplug the machine and remove the drain hose from the drain. Then try to drain the water from the washer by plugging it back in and setting the washer to drain. if no water comes out of your drain hose then you know your plumbing is ok. Next put the drain hose back in the drain and take the cabinet off your washer. You will see your pump with 2 hoses connecting to it. One hose connects to the basket and the other to the drain. Disconnect the hose coming from the basket and if water comes out then you know the basket is not blocked with any article of clothing. If both check out ok your problem would be the pump. Write down the model and serial number to your washer and buy a pump. They are only about $15.00. Remove the old and install the new. Having a repairman install would cost about 150.00, so i advise you to do it yourself or have a friend help
Do you See any Error Code? If yes, let me know. Unless i could provide you with a Generic Guide that would help you :-
It doesn't spin or pump
your washer doesn't spin or pump water out but the motor is running,
your washer probably has a frozen pump pulley. If so, you need to
replace the pump. To check the pulley, remove the pump from the washer
and try to rotate the pulley manually. If it doesn't turn freely--if
it's frozen or stiff--replace it.
It pumps, but the water returns
the water that pumps out of the machine goes back into the machine
after the spin cycle, your washer may be siphoning the water from a
laundry tub that has a slow drain, back into the washer. The usual
remedy for this is to improve the draining of the laundry tub. (Is
something stuck in the drain?) Also, check for these problems:If the drain hose reaches more than about 4 inches into the laundry tub, cut off the excess.
If your drain hose is lower than the washer's cabinet, install an air gap/siphon break assembly.
The pump is easy to replace:
#1 Use a shop vac and pull all the water out of the drain line. This will keep you from having to clean up about 1 gallon of water off of the floor.
#2 Lift the front of the machine enough for you to get under and see.the pump just inside the front of the washer.
#3 Lift the 2 retaining clips off of the pump. This will allow you to pull the pump off of the motor.
#4 Remove the 2 clamps off of the hoses.
#5 Install the new pump into the hoses, and reinstall the clamps.
#6 With the retaining clips installed into the motor housing, install the pump.
#7 Attach the retaining clips, and set the washer back on the ground.