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Singer futura quartet seqs 6000 keeps giving me a broken thread error. Thread is not broken and I have done tried the unwaxed dental floss and canned air, Please help

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Hello
Embroidery sewing machines will often give this error message due to low "drag" on the thread. Try placing the spool of thread upright into a cup on the floor and lead-up the thread as normal for threading. Make sure that the thread does not catch on the thread lock on the spool.

Happy stitching
Sewingirl/

Posted on Apr 21, 2017

Testimonial: "That Didn't work :("

  • 2 more comments 
  • Sewingirl Apr 23, 2017

    Hello. What is the thread brand and weight?

  • Anonymous Apr 23, 2017

    not sure, just says 100% polyester embroidery thread 120D/2 500m, but i have also tried the coats and clark in it

  • Sewingirl Apr 23, 2017

    Hello Tammy Griffin: 100% polyester thread 120D/2 is engineered for use in high speed embroidery machines. Keeping the spool in a container on the floor, add more 'drag' on the thread by placing a 'net tube' over the spool.

    However your machine is engineered for 40 wt rayon thread for standard embroidering .... if possible acquire a spool of Sulky, or Robison Anton, or Floriani for test comparison.

    Please let me know how it turns out.
    Sewingirl/

  • Anonymous Apr 24, 2017

    it still didn't fix the problem, I guess I will have to look for a repair shop

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Posted on Jan 02, 2017

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Sounds like you're getting a false "thread break" error. That's caused because the thread is either not in the tension disk at all, or the thread is not seated deeply enough between the disks and triggers the thread out sensor.

You MUST thread your machine with the presser foot UP. That is the only time the tension disks are spread to accept the thread. If you are doing that and getting the error, take the cover off (page 81 in your user's manual--it's designed to be removed for cleaning), and using UNWAXED ONLY dental floss or hand embroidery floss, gently floss between your tension disks to see if there are thread ends or lint preventing the thread from seating. To locate the tension disks, raise and lower your foot, and you'll see it move.

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The second possibility is you DID thread with the foot up, but there are loose thread or lint between the disks, preventing the thread from seating far enough between the disks. Open the cover over the needle shaft, and locate the disks by raising and lowering the presser foot. They will be the only thing that moves. Take ONLYI unwaxed dental floss or hand embroidery floss and "floss" gently between the disks. You might not think anything is happening, but look at your needle plate--you'll probably see a ball of lint there! You might also see at least the end of a stray thread that you might have to work out with tweezers. You should do that regularly as part of maintenance anyway.

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Upper thread tension is regulated in the video portion of your machine, so I'm assuming that you are referring to the actual disks that exert tension on the thread. Your tension disks are located under the cover over the thread path; to locate them, just raise and lower the presser foot a few times--they will be the only thing that moves. To clean, use only unwaxed dental floss--NOT waxed, or hand embroidery floss, and "floss" between the two disks. You should be doing that periodically anyway, because when there is lint or thread pieces in the center of the disks it will prevent the thread from seating properly and exerting tension on the thread.

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