Question about Singer Sewing Machines

1 Answer

Singer futura quartet seqs 6000 keeps giving me a broken thread error. Thread is not broken and I have done tried the unwaxed dental floss and canned air, Please help

Posted by Anonymous on


1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    Visited the website for 3 consecutive days.


    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 209 Answers

Embroidery sewing machines will often give this error message due to low "drag" on the thread. Try placing the spool of thread upright into a cup on the floor and lead-up the thread as normal for threading. Make sure that the thread does not catch on the thread lock on the spool.

Happy stitching

Posted on Apr 21, 2017

Testimonial: "That Didn't work :("

  • 2 more comments 
  • Sewingirl Apr 23, 2017

    Hello. What is the thread brand and weight?

  • Anonymous Apr 23, 2017

    not sure, just says 100% polyester embroidery thread 120D/2 500m, but i have also tried the coats and clark in it

  • Sewingirl Apr 23, 2017

    Hello Tammy Griffin: 100% polyester thread 120D/2 is engineered for use in high speed embroidery machines. Keeping the spool in a container on the floor, add more 'drag' on the thread by placing a 'net tube' over the spool.

    However your machine is engineered for 40 wt rayon thread for standard embroidering .... if possible acquire a spool of Sulky, or Robison Anton, or Floriani for test comparison.

    Please let me know how it turns out.

  • Anonymous Apr 24, 2017

    it still didn't fix the problem, I guess I will have to look for a repair shop



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Singer 6000 futura quartet keeps bird nesting how can I fix it

Have you tried raising the presser foot and threading the top thread? Could also be the top tension is too loose.

Jan 14, 2018 | Singer Sewing Machines

3 Answers

My Singer XL 6000 upper thread is too tight and keeps breaking, when the presser foot is up the upper thread is loose, but when the presser foot is lowered the threah gets too tight, what I notice is that...

You need to loosen the tension on the machine. There is a dial that has numbers on it. The higher the dial is set, the tighter the tension is. Turn the dial to the left one number. Then try it. Do it over and over. Do not turn the dial all the way down or you will mess up your machine. Do it slowly, one number at a time and try the machine between dials.

Dec 22, 2014 | Singer Sewing Machines

1 Answer

Why does it sew a couple of stitches and quit?

Sounds like you're getting a false "thread break" error. That's caused because the thread is either not in the tension disk at all, or the thread is not seated deeply enough between the disks and triggers the thread out sensor.

You MUST thread your machine with the presser foot UP. That is the only time the tension disks are spread to accept the thread. If you are doing that and getting the error, take the cover off (page 81 in your user's manual--it's designed to be removed for cleaning), and using UNWAXED ONLY dental floss or hand embroidery floss, gently floss between your tension disks to see if there are thread ends or lint preventing the thread from seating. To locate the tension disks, raise and lower your foot, and you'll see it move.

Jul 09, 2014 | Singer Futura XL-400 Quartet 4-in-1 Sewing...

2 Answers

When embroider stiches are real loose and tangles

My first guess is you did not thread with the presser foot up. You see, upper thread tension is regulated by the thread between two disks (called tension disks) that exert tension on it. Those disks are only spread to accept the thread when the presser foot is UP. ALWAYS thread with the presser foot up!

The second possibility is you DID thread with the foot up, but there are loose thread or lint between the disks, preventing the thread from seating far enough between the disks. Open the cover over the needle shaft, and locate the disks by raising and lowering the presser foot. They will be the only thing that moves. Take ONLYI unwaxed dental floss or hand embroidery floss and "floss" gently between the disks. You might not think anything is happening, but look at your needle plate--you'll probably see a ball of lint there! You might also see at least the end of a stray thread that you might have to work out with tweezers. You should do that regularly as part of maintenance anyway.

Jun 27, 2014 | Singer Sewing Machines

1 Answer

My tension wheel does not move freely

Upper thread tension is regulated in the video portion of your machine, so I'm assuming that you are referring to the actual disks that exert tension on the thread. Your tension disks are located under the cover over the thread path; to locate them, just raise and lower the presser foot a few times--they will be the only thing that moves. To clean, use only unwaxed dental floss--NOT waxed, or hand embroidery floss, and "floss" between the two disks. You should be doing that periodically anyway, because when there is lint or thread pieces in the center of the disks it will prevent the thread from seating properly and exerting tension on the thread.

In addition, you should ALWAYS thread with the presser foot UP on ANY sewing machine regardless of manufacturer, model or age. That is the only time that the disks are spread to accept the thread. If you thread with it down, either the thread doesn't get in at all, or it only gets into the outer rim, and it's not enough to produce normal upper thread tension.

Jun 13, 2014 | Singer Quantum XL-6000 Computerized Sewing...

3 Answers

E4 message

contact singer customer service about the error code e4, the resistance could be a broken or damaged part.

Mar 22, 2014 | Singer Sewing Machines

2 Answers

Singer error codes 6

You are getting a thread breakage error. I'm presuming that you are getting repeated error 06 codes to write in. Before I start, though, you also get that error code if your bobbin is out of thread. The thread sensor thinks your thread has broken because your thread is not seated at all, or not seated enough, between your tension disks, which are on the right side of your tension dial. Take the cover off the thread path (page 52 in your user's manual), lower your presser foot, and turn the tension dial to zero. Use UNWAXED dental floss, and floss between those disks. Chances are there is loose threads and/or lint between the disks, preventing the thread from seating properly. When threading, make sure that your presser foot is UP (tension disks are spread to accept thread), and apply tension to your thread, both at the top and bottom, to make sure your thread gets between those disks. Thread it a few times with the cover off, if necessary; you don't need to have it on to embroider, although you can't use your needle threader with it off.

Mar 05, 2014 | Singer Futura XL-400 Quartet 4-in-1 Sewing...

2 Answers

I have a Singer Futura CE-150 and it keeps stopping due to "Thread break error" but the thread and bobbin seem okay what could it be?

Either upper thread is not passing through thread sensor area or sensor is broken.
Second possible reason is that if design is not optimized the sporadic speed change provides thread breakage error even if the thread is not broken physically. Make sure your software is updated to optimize it automatically (Futura main menu->Help->Live Update).

Dec 20, 2009 | Singer CE-100 Futura Computerized Sewing...

1 Answer

Why does my ce-200 beep every few stitches?

I was having this problem for two days so I just called Singer and got a solution!  I'm posting it for you because I was on here looking for a solution to the problem and nobody had posted one.
Take the top thread out of the machine - cut it back by the spool and pull it out through the machine the way the thread goes when you are sewing - you don't want to be pulling the thread back through the machine because dusty bits are getting stuck up in that part of the machine with the frosted plastic where you have to make sure the thread is pulled into when threading.  You might not think there is dust in there - I didn't because I had taken that part off and brushed it out but that didn't work.  What you need to do is floss that part of your machine.  Get some dmc floss or some UNWAXED dental floss and pull it into that part of your machine - under the pieces that are under that frosted plastic part on the top of your machine - now floss it back and forth for a good 30 - 45 seconds.  When you are done that pull it out to the left - the way the thread goes when the machine is sewing - remember pulling the thread back the other way will get fuzzies stuck in there.  I rethreaded the machine carefully and made sure that the thread got pulled into that top part properly - the lady on the phone said it may feel differently now that its been cleaned out.  Then it worked again!
I hope this works for you!

Dec 24, 2008 | Singer CE-200 Quantum Futura Computerized...

Not finding what you are looking for?
Sewing Machines Logo

Related Topics:

74 people viewed this question

Ask a Question

Usually answered in minutes!

Top Singer Sewing Machines Experts

Tally Girl
Tally Girl

Level 3 Expert

1133 Answers

Cindy Wells

Level 3 Expert

5259 Answers


Level 2 Expert

48 Answers

Are you a Singer Sewing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides