Question about HP PhotoSmart 7960 InkJet Printer

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Photosmart 7960 prints blank documents; prints from internet ok

Have photosmart 7960. Can print pages from the internet, but pages from Word or Pages come out blank. Cartridges sound and run as though printing, but only get blank pages. Cleaned heads and still nothing.
Any suggestions?

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  • lrweid Jul 31, 2009

    Thanks! This did the trick.

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  • 168 Answers

If it can print from the internet, it is working properly. I would disconnect the printer from the computer, uninstall the drivers and reboot twice. Reinstall the drivers and hook up the printer when instructed. Make sure that you select this as the default printer. (unless, of course, you have another as default)

Posted on Jul 24, 2009

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