Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
Good afternoon Omar, my name is steve.
This error code can relate to one or two things.
1. PCU Photo-Conductive Unit is bad or needs to be replaced.
2. A defective High Voltage power supply board.
If it has not been serviced in awhile,and no user supplies other than toner has been installed in it, I would consider the first option.
I hope this assists you, best regards,Steve
Posted on Aug 19, 2015
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