Question about Swingline Office Equipment & Supplies
Red light is on all the time, bin is not full, door is not open, and there is no jam. Repair/Replace Automatic mode sensor? shredder runs both forward and backward when I push the bypass switch on the inside (with the cover off).
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Posted on Jan 02, 2017
I lived with the problem for 6+ Months -- drove me NUTS -- Today, I called Fellows -- Spoke to "JoAnn"... She said this works 80% of the time...
Pull out the bin -- put your foot inside to hold the shredder down -- pull up on the top of the shredder -- you WILL hear a POP as the plastic top disengages from the bottom but TRUST ME THIS IS OK! -- take off this top section (which houses the blades) -- flip it over -- you will see 6 screws total but it is the sets of 2 screws close together to focus on -- right next to the screws you will see a tiny glass sensor -- use a q-tip and alcohol to give them a wipe -- press the top back on -- bin back in -- you are DONE -- This took me less than 1 minute and it works as it did the day I got it! Go shred something! :)
Posted on Jan 05, 2009
you will need to open it and test the on/off switch, door switch, fuse all for continuity. turn the machine off and unplug it . unscrew it from the base. flip it over, unscrew the bottom. now test with a dm. if you are needing a tech i michigan please call 248-677-8112
Posted on Oct 23, 2009
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Hi and welcome to FixYa, I am Kelly.
The manual is little help but you can find it here:
If you have a problem with your shredder, check the symptoms and remedies below.
If you cannot solve the problem this way, contact Black & Decker paper shredders
Do not open shredder head to attempt repair: It could expose
you to electric shock and will void your warranty.
- Check to see if bin is full. If bin is full, empty bin and
replace. Follow instructions under maintenance.
- Oil cutting cylinders.
Shredder squeaks, grinds or runs
- No action required. This is a self-Shredder continues to run for cleaning function.
1 or 2 seconds after shredding
has been completed.
- Make sure shredder is plugged in.
- Make sure power switch is in "Auto" position.
- Make sure bin is fully closed.
- Check to see if either bin is overfull which could result
in a jam. If so, empty.
- If you are unable to clear the jam, turn off and unplug
the shredder. Slowly and carefully pull the remaining
paper out. Forcefully removing the paper is likely to
cause irreparable damage to the shredder.
Shredder does not start or stops
HOW TO GET SERVICE:
Visit our website at www.blackanddeckershredders.com or call the toll free customer
service line at 1-800-297-5028.
® SKU #BD-10P
This product is designed to shred paper, staples, small paper clips, credit cards, CDs and DVDs.
It is not intended to shred large paper clips, continuous forms, adhesive labels, transparencies,
newspaper, cardboard or any other plastic other than credit cards. Using it for these purposes
is likely to cause irreparable damage. Please do not attempt to shred more than 10 sheets/1 CD
or DVD at a time. Shredder should not run more than 200 sheets/50 disks continuously. Items
should be centered and unit will begin and end shredding automatically. All disks should use
specific entry as noted on your shredder.
It is important to empty the waste bin regularly to ensure the smooth operation of the
cutting cylinders. The shredder will not operate when the bin is full. Regular oiling
is also necessary for proper performance. It is recommended to use the shredder oil
every few weeks.
Maximum running time: 3 minutes
Automatic cool-down period: 30 minutes
If you have any questions regarding the product, please feel free to
call toll-free 1-800-297-5028
Thanks for Choosing FixYa,
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