Question about SaniServ 401 20 Quart Ice Cream Maker

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My machine is not freezing hard hoe do u adjust temp?

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  • pcncandyman Jul 25, 2009

    the net tat i found for the model 707a is basically a slush machine but they were using that as an ice cream machine and one guy told me to tighten the tensioners they are two tensioners would tat help ? what about the pressure guage what is that?

  • maurice kurisu May 11, 2010

    Before you adjust the temp. Was it freezing good before? check to see if the condenser coil is dirty. If it is clean it out, blow it out with compressed air then try it again.

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1 Answer

8756 machine freezing up and icecream to thick what can it do to change problem


You can adjust the viscosity.

In soft serve and frozen yogurt machines, the logic board X36641SER2Refurbished Gen 2 Logic Board This item is sold with exchange...measures the viscosity of the product by monitoring the amp draw of the beater motor. When the machine reaches the set point, it cycles off and the product is ready. In auto mode, you can only adjust product viscosity, temperature in the freezing cylinder is not monitored.
The power board measures the amp draw. L1 power supplied to the beater motor goes through the power board on the beater terminals. Single phase and three phase units use the same Softech control, so the power board allows for different amp draw ranges. A jumper on the power board determines the amp draw range. Place the jumper on the pin that corresponds to the amp draw of the beater motor when the product is at the desired viscosity.
Setting Viscosity Adjustment
1. Place an amp probe on one of the L1 leads on the beater terminal on the power board.
2. Turn the viscosity adjustment screw to the "MAX" position.
3. With the freezer properly primed, press "AUTO".
4. During the freezing process, draw samples and inspect the product appearance. When the desired product viscosity and appearance is achieved, note the beater amperage.
5. Press "AUTO" to cancel the refrigeration cycle.
6. Using the chart, set what range the beater motor amperage falls into and place the jumper on the corresponding pin.
Viscosity Control Chart
2.4 pin - 1.2 amp to 2.4 amp
5.0 pin - 2.5 amp to 5.0 amp
8.0 pin - 5.7 amp to 11.2 amp
7. Press "AUTO". When amperage reaches the noted draw, turn the viscosity adjustment screw SLOWLY until the unit cycles off.
8. Draw several samples to verify the product and amperage when the machine cycles off remain consistent.
Adjusting Viscosity
To increase viscosity, or make the product harder, turn the dial clockwise towards maximum. Important: The dial only turns a limited amount if it stops turning do not force it.
To decrease the viscosity, or make the product softer, turn the dial counter-clockwise towards minimum. The dial only turns a limited amount do not force it once it stops.
We recommend you only turn the dial about 1 hour on the clock, at a time. Once you have made your adjustment, pull the handle to start a new cycle, when the machine cycles off check the product again.
X36641SER2Refurbished Gen 2 Logic Board This item is sold with exchange...
adjusting viscosity on taylor frozen yogurt machine-5jpt2eusobswb402obrm5sjf-2-0.png

Jun 06, 2017 | Ice Cream Makers

1 Answer

We get ice cream, but it is not firm . . more of a soup how to adjust


There are two types of machine. Cheap ones where you have to pre-freeze an insert and chill to mix to almost frozen. Then the more expensive ones that have a compressor in them and are actually an electric freezer with a paddle.

If you have the cheap sort, then nothing you can do apart from following the instructions and chilling and freezing everything well.

With the freezer type, you need a refrigeration engineer as it probably needs more refrigerant gas.

Apr 24, 2016 | Ice Cream Makers

2 Answers

Loud squeaking when machine cuts on


I have a Taylor Model 8756-27 and occasionally hear a similar squeak upon starting up. I think it is a belt, but I am still learning about this machine. It has not affected my operation since the sound only occurs upon initial start up. You could take of the back panel to the machine, start it up, and try to determine where it is coming from. Be safe and good luck!

Jan 22, 2014 | Taylor Ice Cream Makers

1 Answer

Soft serve machine freezing solid


POSSIBLE CAUSES• Mix hopper is empty, freezing cylinder starved for mix.• Mix in hopper contains ice particles, mix feed tube clogged.• Machine turned too cold

ACTION REQUIRED• Add mix to hopper. Put machine in wash mode to help thaw freezing cylinder.• Pull mix feed tube to fill freezing cylinder. Replace mix feed tube and put machine in wash mode to help thaw mix in freezing cylinder.• Follow manufacturer's recommendation for the proper temperature for the mix being used.

Apr 12, 2013 | Ice Cream Makers

1 Answer

Hello. We have Taylor c712 with air mix pump. After 1 hour (18-25 cups) product is overfreezed(have a grainy and icy texture) and temp of tthe product between 14-15 F.


it is over freezing, you need to have the viscosity adjusted and also make sure you are removing all the water when you are priming unit.

Sep 05, 2011 | Taylor Ice Cream Makers

1 Answer

Ice cream machine was making ice cream and now the machine runs but will not freeze the mix it is like a milk shake


a.improper pressure switch setting . b. low refrigerant level. c. TQC needs adjusting. d. faulty solenoid. e.insufficient mix in freezing cylinder.

Sep 06, 2010 | Taylor 632-27 Ice Cream Maker

1 Answer

I have a saniserv 707a and the product won't freeze. The refrig line is freezing right after compressor switch.


my saniserve ice cream machine will not get freeze hard or freeze when u press the button on for the compressor to kick , it will not kick in.

May 12, 2010 | SaniServ 401 20 Quart Ice Cream Maker

3 Answers

Taylor Icecream Machine Model# y754-27


Try slowing down the rate at which you are drawing the product from the machine,and giving it a minute or two between draws. If you take to much out to fast it starves the barrel and will cause it to freeze up,and that will make the belts squeal.

Dec 11, 2008 | Taylor 632-27 Ice Cream Maker

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