Question about Tablets & eReaders

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My tablet doesnt work half the time. who can i contact to get a replacement. ive only had this one since xmas

Also walmart will not take it back . ITS a rca cambio.

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If you didnt get extended warranty then notify RCA of problem and talk to customer service

Posted on Apr 19, 2017

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You must contact the manufacturer. I'm a rep for Samsung, and I'm certain you need to contact the manufacturer. Go to there website to the help area. Talk to a rep.

Posted on Apr 19, 2017

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On button fell inside tablet.


Have you tried contacting the manufacturer's customer service? You really don't want to try taking the casing apart, unless you're experienced, you might never get it back together. If it was me, if it's just a month old, you should hurry and take it and the packaging and receipt back to walmart. Tell them you either want a new one or your money back. Immediately. Here's what their web page says about their return policy

"Returns Policy by Department Most items can be returned within 90 days of when you receive them. Items purchased on Walmart.com may be returned either to a store or by mail, unless stated otherwise in the list of exceptions below. See the departments below to find out if there are exceptions to the 90-day rule and for instructions on how to return certain types of items.
Items must be returned in the original manufacturer's packaging, so we recommend you keep your packaging for at least the first 90 days after purchase."
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Contact us at Company Contact us to setup your request.

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