HELP NEEDED!!! During printing on my Aficio AP3800c, paper jams in the fusing unit and causes fusing belt damage. After byig new fusing unit.... few prints, and THE SAME HAPPENDS!!! The new belt is damaged, too!!! What could be the problem? Where in Europe can I buy only fusing belt?
You should be able to buy the part from a Ricoh dealer - it's a part as opposed to a consumable. There are, however, two issues to take into account: 1) It costs nearly as much as a complete unit to buy 2) They are really tricky to fit.
I suspect you have used the old oil supply unit in your new fuser. If so the problem is probably there.
It may be that the paper jam has broken one of the upper fuser fingers. In the past I have removed these and the fuser has worked fine. You may find you get the occasional rap around but it should be a rare event.
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Check the little black piece of plastic that senses the printed page exiting the machine. Our sensor was stuck and I was getting the same message (an similar Ricoh product). When I gently reset the black piece to center, moving freely, printing worked again. I think the sensor got jammed up when we were trying to remove a bad paper misfeed.
Ricoh manuals very confusing on this error message. They refer to standard tray, tray one, etc. without being clear whether it's a paper feed tray or the so-called "standard OUTPUT tray." The output is not really a tray, it's just the depression where your sheet lands after printing. I wrenched on the paper feed trays and their settings for an hour before I figured out they meant OUTPUT.
The paper will always come out hot as the toner is fused to the page using heat and pressure - like an iron!
The ripples could suggest that there is an obstruction in the fuser unit. Whip it out and check to see if a piece of paper is stuck in it. Let it cool down first for 30 mins or you could burn yourself.
Most of the time when I find this happening on a printer, not just Ricoh's it turns out to be the PCU (photo conductor unit). The color PCU is one unit and the black is a seperate unit. Hope this helps.
Hi .. I'm afraid what you have damaged is the fuser unit. I know this because I may have done the same to my printer. It would appear that the glossy film melts on the photopaper and welds itself to the rollers in the fuser unit. I am currently trying to clean off the residue and hope there is not too much damage