Question about Ricoh Aficio AP3800C Laser Printer

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Fusing belt damage

HELP NEEDED!!! During printing on my Aficio AP3800c, paper jams in the fusing unit and causes fusing belt damage. After byig new fusing unit.... few prints, and THE SAME HAPPENDS!!! The new belt is damaged, too!!! What could be the problem? Where in Europe can I buy only fusing belt?

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  • unistar Nov 21, 2007

    In my new fuser unit I have used new oil supply, and it still happend.
    If I remove the upper fingers it will work properly?




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You should be able to buy the part from a Ricoh dealer - it's a part as opposed to a consumable. There are, however, two issues to take into account: 1) It costs nearly as much as a complete unit to buy 2) They are really tricky to fit.

I suspect you have used the old oil supply unit in your new fuser. If so the problem is probably there.

It may be that the paper jam has broken one of the upper fuser fingers. In the past I have removed these and the fuser has worked fine. You may find you get the occasional rap around but it should be a rare event.

Posted on Nov 21, 2007

  • Marco_Polo Nov 21, 2007

    Yes. I've got one and its fine without the upper ones. I got the solution from a Lanier UK Service manager (A Ricoh OEM thats become part of NRG). Just make sure you don't lose the springs in the unit.

    The upper paws can dig into the thin rubber membrane that's why they are best removed.

    You may find paper will rap around the upper roller if its really damp this is the only problem. If it happens wind the trapped paper out using the blue wheel on the left hand side of the fuser unit.

    I've been using this mod for the last 2 years without any problems. HTH.



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