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Samsung 50 inch Plasma cracked

My 5 month old Samsung 50 inch PN50A450 Plasma cracked while watching it. The samsung technician confirmed that the crack was internal and no fault of mine. Samsung calls it physical damage and refuses to fix/replace it.

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Same model 14 months old cracked panel from inside, bought 2 year warrant waiting to find out if they will replace it ?

Posted on Nov 12, 2009

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  • Vision Master
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Sounds like a stressed area gave way. Plasmas are high vacuum tubes with a lot of unsupported surface so your problem may not be uncommon.

Can’t promise you satisfaction in your unenviable situationbut you are not alone in your consternation with Samsung:

Samsung victims

Posted on Jul 24, 2009

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Posted on Jan 02, 2017

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I have created a group so we can join and try to solve this issue, please register at against_samsung@yahoogroups.com so we can get organized and get a lawyer, I have seen more than 30 people online... hopefully there are even more. Thanks! Suarez

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