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My Amazon account has been locked. What do I do to unlock it? Thank you .

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Contact amazon

Posted on Apr 19, 2017

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Note: Your Kindle Fire lock screen password or PIN is different from your Amazon account password.
Reset Your Kindle Fire Reset your Kindle Fire if you forgot your lock screen PIN or your parental controls password and need to regain access.

If you have any content not saved in your Kindle Library in the Cloud, be sure to transfer that content from your device to your computer via USB.

Important: Resetting your Kindle Fire will remove all content downloaded to it. Any content you purchased from Amazon is saved to your Kindle Library in the Cloud and will remain in the Cloud. You can download that content again if you register your Kindle Fire to your account again.
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Your Kindle Fire will restart.

To use your Kindle Fire again, you'll need to connect wirelessly and register your Kindle Fire.

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input random passcodes (3 or 4 times) until the Fire gives up and warns you that it will reset to Factory Defaults.

This will reset your Fire to how it was when it was made so you will need to:
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Forgot pin to my kindle fire hd??


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