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Hi i have a Westinghouse side by side fridge freezer WSE6970SA there is no water at the dispenser . how do you remove the front panel from the water dispenser to remove it ?

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Posted on Apr 19, 2017

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My Westinghouse fridge freezer, model WSE6100SF, was affected by a power cut lasting 3 days. It now smells, but not inside. Is there a drip tray under the fridge that collects the water?


yes there is but most are not removeable.... remove the cover in the rear of the fridge, the pan is located around the fan motor that's underneath the fridge... I would try pinesol, bleach or odoban to kill the smell..... good luck

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If there is ice on the floor of the freezer, you have a blocked defrost drain. If no ice there, you are getting water from the water / ice dispenser, possibly down the back side of the door panel.
Seal the seams around the water catching recess at your dispenser with a bit of clear silicone. (corners and along the front edge seam with the front door panel.

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the answer to the problem is behind that back panel.

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Panel between fridge and freezer very hot and no sound at all


Hi: Its just a coincidence you noticed it then. It is usually hot. It's the reverse side of the refrigerant (the hot side.) If you lived in a humid area the fridge would sweat. Water would run down between the doors. I live in a dry climate so no worries. Older fridges used an electric heating element to keep them dry. They also had an energy saver switch to turn it off. As Whirlpool uses the hot side of the refrigerant they don't use additional power to run the heater. Actually the heater is called a mullion heater. Nothing is wrong with your fridge. I'll look over my shoulder for angry retailers. Hope this helps, Jeff.

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This is a bad design flaw, the fridhe is cooled by fan forced air from the freazer. Two ducts vent into and out of the fridge fron the freezer and ice can block them up (which you can find if you take off all the plastic at the top and back of the fridge).
Hence, when they block up, the frindge does not cool, hence the thermostat tells the fridge to keep running which makes the freezer colder and colder, making the blockage worse.

You need to not only fully defrost the freezer (which can be done quicker by removing the plastic panel in the back of the freezer and using a hairdryer) BUT also fully dry the fridge before turning it back on.
To stop it happening again, avoid puting unvovered liquids or hot items in the fridge. Also avoid leaving the fridge and freezer doors open for long especially in humid conditions. As I said, it's a bad design.

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You need to remove the clog in the drain line from the freezer to the condenser, Look under the fridge for the plastic drain line and blow it out or otherwise clear it, Then insure that the unit is level. Sooner or later you need to clean the freezer drain pan. After using up your frozen food, remove the back panels of the freezer and clean the area well.

Ray

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