Question about Office Equipment & Supplies
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Posted on Jan 02, 2017
SOURCE: Wont recognize cartridge
The solution in my case, which I learned from calling Canon, is that I was trying to use PHOTO ink tanks, which are different from the MP830 ink tanks. The box designs are identical. The ones I tried that wouldn't work were CLI-8PC ink tanks. The right one is CLI-8C.
They are exactly the same size and the wrong ones fit into the slot, but apparently the chips are different.
Posted on Jul 15, 2008
Maybe caused by a bad cartridge or a bad printhead, unfortunately.
Please reseat the cartridges. make sure that you are using correct genuine epson cartridges.
Contact epson to receive free cartridge replacements as a one time courtesy to isolate the issue.
Posted on May 04, 2009
Try wiping the copper contacts on the new cartridge with a dustfree cloth dampened with some alcohol. Dry thoroughly before reinstalling.
Posted on May 05, 2009
I have to ask this question of you, just to make sure this is not an issue. Are you using a factory new ink cartridge?
Please consider the following:
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
If you are using factory new cartridges, then please call the manufacturers Technical Support for assistance with the warranty on the cartridges
Posted on Jan 19, 2010
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