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Oh it is an a whole Nother screen underneath, I appreciate that thanks again. I have a four year warranty with Square trade and they said it was physical abuse and wouldn't cover it

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017

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SOURCE: Black square covering up most of the screen

Try goeing into your Menu and see if you have the closed Caption on that will produce a black box on the screen if you have the owners manual look in there,if you don't have it you can go on line and download it from the manufactures website under Downloads Good luck Walter Grzybowski

Posted on Sep 22, 2006

  • 375 Answers

SOURCE: Locked!

try entering your menu setup and turning off the text and cc modes,look on your remte for the function also.

Posted on Apr 13, 2008

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SOURCE: warranty question

Examples of abuse would include racing, towing more than the GVWR, operating with low or no oil.

If there is a question in your mind ... just ask yourself this ... if this were someone elses car and I was examining it, would I call this abuse?

Another way to look at is how are you using the car and if it might be called abuse, best dont do it. Treat your car like you would treat your lady (or gentleman)

If it walks like a duck and quacks like a duck ... it is probably a duck. Careful use of your car will insure its long life.

Posted on Mar 15, 2010

  • 2317 Answers

SOURCE: warranty question

Alot is based on the amount of wear on a paticular part, according with the mileage of the car. Like in a transmission, if the internal parts have alot of scoring, burnt clutches, and so on, that may show signs of abuse, depending on the mileage. Dealerships see parts go out at all different mileage and all types of driving conditions. So they have a bit of knowledge of how the vehicle has been driven, according to the amount of wear and damage a certain part has to it. Most of it is a judgement call on there end.

Posted on Mar 15, 2010

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1 Answer

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Hi Abby,

Most manufacturers do not warranty "damage from handling, misuse, neglect, accident" as that is not they way their products are intended to be used. Warranties usually apply to defects in workmanship and failures not associated with the list of things above.

This is why 3rd party warranty companies such as "Square Trade" came into being. These companies will offere to extend your manufacturer's warranty to 2, 3 or more years and offer protection from the types of problems they do not cover - drops, submersion, breakage, etc. Cost is based on the product, cost, length of warranty term and extent of coverage. As long as it wasn't stolen - return all the parts of the covered device for repair, replacement or reimbursement. You can also usually insure these products as a special "rider" on your homeowners insurance, too. Contact your agent to learn about the availability and cost of this coverage.

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