Question about Whirlpool ED5FHEXMQ Side by Side Refrigerator

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Ice in frig air vent

The air vent in the frig side is completely blocked with ice, frig not cold enough. I unplugged, emptied it, cleaned it, and am now waiting for all the ice to defrost. I'm hoping and praying it will be just fine. Any and all advise welcome!
Thanks,
Pam

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You did just fine defrosting it but, when you put everything back in don't overpack it, leave room for the air to circulate. the heat from the bottom unit will cause enough condensation to leak down the air vent and the it will refreeze blocking your vent again

Posted on Jul 24, 2009

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Refrigerator is warm. found ice packed in vents on frig side cleaned them out but now we noticed that the vents in the back of freezer are also packed with frozen ice build up. could this be the reason for...


That ice is the reason that the freezer is working but the refrigerator is not cooling. That ice is
blocking the vent that allows cool air to leave the freezer section andfall down into the refrigerator
section.
The fix is free: defrost the frig - pull the plug, and let that icce melt out of there, clean up the
wet mess, and turn the frig back on - problem solved.
Keep the vent area free of ice (and other blockages, like frozen peas covering over the vent), and
you'll keep the problem from recurring.

Aug 08, 2011 | Refrigerators

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Freezer works fine but fridge isnt getting cold


make sure there isn't food blocking the vents that bring the cold air into the frig from the freezer. and make sure they're open enough.

Jul 16, 2010 | Frigidaire 20.6 cu. ft. Top Freezer...

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I have a Jenn-Air side by side frig. The freezer side cools too cold, the frig side not enough. 2 weeks ago I took all the food out of freezer and noticed ice build up on back. I unplugged unit, let it...


If the freezer is staying cold it sounds like a defrost system problem. A bad timer, heater or thermostat can cause frost to build up on the coils and block air flow to the refrig side. Check out ACMEHowTo.com for troubleshooting the defroster problem.
There is a small duct between the freezer and refrigerator side if this is blocked the frig side won't cool.

Jan 09, 2010 | Jenn-Air JCD2389G Side by Side...

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Freezer is working fine, but frig is warm,


Look for the return vent near the bottom probably behind the crisper. You'll have to remove it to see the vent. There may be an adjustable flap in to to adjust the meat keeper area. Make sure it's open.

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I don't think the darkness is related to the fridge not being cool. The fridge gets its cold air from the freezer through a vent(damper) between the freezer and fridge.The fan in the freezer blows air through it. There is a flap you adjust with the fridge temp. control. Make sure it's opening and closing when you adjust the fridge temp
OR
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If the evaporator coils behind the back panel of the freezer are icing up because of auto defrost failure that will stop the circulation of cold air and eventually affect the freezer too.

check defrost timer, defrost heater, defrost thermostat. In most newer models the timer has been replaced by an electronic control board. If the heater and thermostat are ok it’ll be the control.
How to check everything
http://www.acmehowto.com/howto/appliance/refrigerator/refrigerator.php

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Ge side by side not cool enough even on higher settings


I posted this on another problem, but this may help you too.
Check to see if there is frost on the back panel of the freezer.
If there is try solution below:
................................................................................................
I had a similar problem. The frost in the back is an indication that your coils are frozen. This could be from food packages falling out of the freezer drawers in the back and blocking the air circulation vents or maybe the freezer door was not closed completely and letting moist/humid air in and freezing the coils.
For me it was the first problem listed.I had to completely empty the freezer and Frig. and take the back panel off in the freezer. There you will see the coils and lots of ice!
1. Remove all items from the frig. and freezer and unplug frig.
2. Pull all the freezer drawers out.
3. On my GE side by side I took the light cover off and removed the bulb. There you will see two panel screws. Remove the screws.
4. Now pull out the mouldings on each side and you should be able to remove the panel.
5. Take a hair drier and completely defrost all the ice from the coils.
Be sure to keep plenty of towels handy for all the water mess. Remember to keep an eye on the drain tray in the back of the frig. and use a sponge to collect the water that will build up.
Hope this helps!.....
Woody

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1 Answer

Freeze will not freeze.


I had a similar problem. The frost in the back is an indication that your coils are frozen. This could be from food packages falling out of the freezer drawers in the back and blocking the air circulation vents or maybe the freezer door was not closed completely and letting moist/humid air in and freezing the coils.
For me it was the first problem listed.I had to completely empty the freezer and Frig. and take the back panel off in the freezer. There you will see the coils and lots of ice!
1. Remove all items from the frig. and freezer and unplug frig.
2. Pull all the freezer drawers out.
3. On my GE side by side I took the light cover off and removed the bulb. There you will see two panel screws. Remove the screws.
4. Now pull out the mouldings on each side and you should be able to remove the panel.
5. Take a hair drier and completely defrost all the ice from the coils.
Be sure to keep plenty of towels handy for all the water mess. Remember to keep an eye on the drain tray in the back of the frig. and use a sponge to collect the water that will build up.
Hope this helps!.....
Woody

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1 Answer

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There is something in the path of the vent. Either some ice or debris.

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1 Answer

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Here are some things you can check yourself. Does it run all the time almost non-stop? if so check the vents under the front of the frig and make sure they are clean. Aslo check the condenser coil (either in back of the frig,or under the frig)Make sure that coil is clean. The condenser coil has to have contact with the outside air in order to release the heat it removed from inside the freezer.
Make sure you frig has plenty of ventilation ( wall too close on sides and back) Hope this helped. If not then you should have a pro look at it.

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1 Answer

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