Machine Error 46 – Purged Ink Box Full MFC620CN/420CN/410CN/210C and FAX2440C
The machine counts all purge (cleaning) operations in order to prevent the internal ink absorber box from overflowing with purged ink. An “initial purge”, for example, advances the purge counter by 187 + 420 = 607. When the purge counter approaches 6400, an internal "Machine Error 46" is generated. Further purge operations are prohibited, and therefore the printer becomes unuseable.
When an internal Machine Error 46 is generated, the user will see an “Unable to Clean” external message and will be unable to use the printer. The “Unable to Clean” external message can relate to many different internal error codes however.
The user can establish the internal Machine Error Code as follows: pull the mains cable out of the machine (power off), hold down the Menu/Set key, re-insert the mains cable into the machine (power on). The internal Machine Error Code will be displayed.
If there is a Machine Error 46, it is necessary to dismantle the printer, replace the ink absorber box (or possibly break the ink absorber box open and clean its absorbent sponges under a tap), re-assemble the printer and reset the purge counter to zero.
Resetting purge counter MFC620CN/420CN/410CN/210C and FAX2440C
1) Enter machine maintenance mode (on MFC210C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.
FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).
Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the “up arrow” key four times to enter the maintenance mode).
2) Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine's log information list (function code 80).
3) Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.
4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.
5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.
6) Press the 9 key twice to return to the standby state.
Carry on printing !!
Thank you so much for these instructions which have worked a treat. I was told by a Brother service man that it was cheaper to throw the printer away than to fix it which I find abhorrent.
If you do not have a keypad, it still works! just use the arrow key for each number and press the SET key after each number. Bless u because I did not have to buy a new machine. God is GOOOOOOOOOOOOOOd all the time.
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where is the ink absorber? i want to clean it as I've got error 46. please help.
Unable to Clean
Shows on screen I followed the instructions in the manual but it will not stop saying unable to claen and will not work
Brother 240C Get error Unable clean 46
i can't seem to press the menu, blue button(black start) and the up arrow(search/speed dial) buttons. Am I pressing the wrong buttons?
Haven't we done this already?....46 is waste full, needs new waste tank to prevent leakage and counter reset.
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