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Dyson v6 - intermittant motor -off and on-what to do?

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Dyson v6 motor probably got damp when damp item were vacuumed - is there any way to dry out motor


there might be a way to open the vac but chances could be the digital pulse type motor maybe ruined dyson may or may not repair the vac but you can try calling them

Dec 05, 2016 | Dyson Vacuums

1 Answer

Have a Dyson v6 for several months. Roller brush stops turning a soon as I start to push forward after staring trigger. Examined & cleaned roller & surrounding head & find no objects interfering.


The Dyson V6 has an electric motor in the power head. The battery is in the handle unit. So power has to get from the battery head unit down to the motor at the floor roller brush. The way they do this is to send the power around the plastic debris cup that you empty, and then into the connector for the tube and out the bottom of the tube to the roller brush motor. Your problem is probably that there is a lost contact along the way. Try plugging the roller brush directly into the head unit leaving the tube out and see if it is intermittent or if it runs fine. In that case the problem is one of the contacts associated with the down tube. If the roller brush is intermittent even when plugged directly into the head unit, then the problem may be the connection associated with the debris cup. remove the cup and make sure the contacts are clean. Hope this helps. G

Oct 26, 2016 | Dyson Vacuums

1 Answer

Recently purchased a Dyson V6 Cordless Vacuum, which has fallen several times now. Since the last fall when pushing down on the power button the noise is intermittent. Why is this?


Hi Julia, it's Jack at Dyson.

Just to make you aware, accidental damage resulting from a drop or a fall would not be covered under your Dyson warranty, so please take care to avoid this wherever possible.

If your Dyson V6 pulses on and off when you hold the trigger down, the motor is signalling that something is blocking airflow from passing through the machine. There could be an obstruction inside the floor tool, wand or bin inlet - but it's also worth checking the flap inside the bin inlet. The flap opens and shuts to prevent debris from escaping, but it's possible it could have jammed shut when the machine fell. Our video guide may help:

If you'd like further assistance after giving this a try, just call the Dyson Customer Helpline to speak with our experts. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Jun 25, 2015 | Dyson Vacuums

1 Answer

Intermittent motor head


Hi there, it's Jack at Dyson.

If your DC35's motorised cleaner head seems to work intermittently or cuts out when moved, this suggests that there could be a loose connection somewhere. We're keen to help you check for this, and our experts can talk you through some simple diagnostic checks to pinpoint the cause of the issue. If a replacement part is needed, we can also confirm whether or not your DC35 is still covered under its Dyson warranty.

When you have your DC35 fully charged and easily to hand, please give the Dyson Customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you.

Mar 19, 2015 | Dyson Vacuums

1 Answer

The main Vacuum motor in the ball runs intermittly or not at all...HELP!


Hi Bill, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your DC24. The issue with the motor running intermittently sounds very unusual. We'd like to take you through some further troubleshooting checks to determine what's causing this.

I'd encourage you to give our customer Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US). If your machine does happen to need a repair, our experts will also be able to confirm if this is covered by our 5-year guarantee.

We'll look forward to hearing from you.

Best wishes,

Jack
Dyson Online Customer Support
www.dyson.com

Jan 07, 2013 | Dyson Ball DC24 Bagless Upright Vacuum

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