Question about Dyson Vacuums

1 Answer

My dyson will not pick up crumbs or dust unless the Handel is in the upright position .?

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Cheetah:

    An expert who has answered 20 or more questions within one hour.

    Night Owl:

    An expert who has answered 10 or more questions between 12 midnight and 6am on the same day.

  • Expert
  • 76 Answers

Cyclone filter is dead just fit new one

Posted on Aug 24, 2017

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
AceKiller
  • 7 Answers

SOURCE: No suction in upright position

Check the adapters at the bottom. They're supposed to move cleanly when you lower the handle. It's pretty obvious if there's an air gap when you lower the handle, and you should hear the suction in the air gap.

And...call Dyson...their support is great!

Posted on Nov 07, 2007

  • 2 Answers

SOURCE: Dyson Dc07

I had the same issue and solved it easily.My experience is the same as the March 6th response/ When you push your foot onto the base and then recline the handle, use your toe to gently push the very front of the base down closer to the carpet. This creates a much stronger seal and suction and picks up every bit of dirt easily. If i do not do this extra step the suction is much much less. I tried an experiment with sand that I poured onto my carpet. Initially, I went over the sand 4 times and the dyson 07 would only pick up 50 percent of the sand. I then poured more sand onto the carpet, and this time pushed the front lip down so it was contacting the carpet. This time only two passes were needed to completely **** up all the sand. Not sure why this is not in the manual but it really works. Good Luck!

Posted on Jun 29, 2008

  • 143 Answers

SOURCE: shuts off in upright position and spitting dirt back out

it is a blockage. Dyson cuts off in this case to prevent overload. Also leaking dirt indicates blockage. Strip everything out you can. Remove foot plate on base and check for hair or fibre blockage. it may be small and in an odd place.. seek and ye shall find. If not, return to dealer for service. Good vacuum though.

Posted on Sep 14, 2009

  • 1 Answer

SOURCE: Dyson DC28 Air Muscle Vacuum that is stuck in upright position

This turns out to be an easy fix.

First, get some graphite lube.

Lay the vac on it's 'face'.

1) On the underside of the vacuum, there is a 1/2" wide 'groove" in the motor housing, that runs up the centerline of the machine. Follow this groove from the front of the machine towards the back. As you follow it 'up' into the machine, the groove will 'end'. Just past this point there will be a small black plastic piece with little 'ears' that is resting in another groove that continues just past the point where the first groove ended. This is the upright position lock that isn't releasing. (I've painted the 'ears' red in the attached photo)

2) Using a screwdriver, or butter knife, etc, gently lift this piece out of the groove. The vacuum head should now easily tilt down like it should.

3) Flip the vacuum over onto it's 'back' and you will be able to see the grooves, now visible on the front of the lower head. Apply the graphite to the smaller (upper) groove and try working the unit in and out of the upright position several times to work the graphite into the locking mechanism

.a6ef3fd.jpg

Posted on Apr 19, 2010

VacuumRepair
  • 438 Answers

SOURCE: Dyson animal is giving me fits

Hi,

Try this quick repair and see if this fixes your Dyson in terms of not going in the upright position: This is a frequent problem that we see come in on Dysons. If this doesn't fix it, please feel free to just use the clarification request and let me know this didn't fix it. The suction problem is happening because when the machine is put in the upright position it diverts the suction from the floor to the hose automatically, and it's probably stuck in between the lower part and the hose part.

Step 1.
Turn power off and unplug the machine.
Tilt the machine backward to a 45° angle.

Step 2.

  • Hold the section under the airway inspection pipe.
  • The black forward lock button must be held down simultaneously, otherwise the valve carriage will not move.
  • Pivot this section upwards until it clicks into place.
  • Release the black button once the valve pipe carriage is moved up into place.



  • 872ec6e.jpg 9ee0e6b.jpg

    f5fcc76.jpg

    Step 3.

    • Tilt the machine forward.
    • The cleaner head should now slide underneath the part you have just clicked into place.
    • The machine should now stand upright.

    20e76d6.jpg


    In terms of the machine not picking up, this could be caused by a few things.

    The first thing you should check is the filter. The DC14 has a motor filter that is recommended to be washed every 90 days. Here's how to access this filter:

    • To remove the washable filter: Remove the clear bin; and cyclone top from your machine by pressing the cyclone release button.
    dc14_cyclone_removal_01.gif
    • Lift clip to remove the filter from the machine.*
    dc14_filter_removal_01.gif dc14_filter_removal_02.gif
    *The post-motor filter located under the clear bin should last the lifetime of the machine and does not need to be washed.

    There are two different types of filters that were used on the Dyson DC14, and One part filter, and a two part filter. Here's instructions on how to clean both of them:

    ONE PART FILTER:
    • Wash the filter in cold water only. (Please do not use detergent, do not wash in a dishwasher or washing machine).
    • Repeat the steps shown below until the water runs clear.
    filter_wash.gif filter_clean_squeeze.gif
    • Wash the filter in cold water only. (Please do not use detergent, do not wash in a dishwasher or washing machine).
    • Repeat the steps shown below until the water runs clear.
    filter_wash.gif filter_clean_squeeze.gif
    • Wash the filter in cold water only. (Please do not use detergent, do not wash in a dishwasher or washing machine).
    • Repeat the steps shown below until the water runs clear.
    filter_wash.gif filter_clean_squeeze.giffilter_1.jpg
    • Wash the filter in cold water only. (Please do not use detergent, do not wash in a dishwasher or washing machine).
    • Repeat the steps shown below until the water runs clear.
    filter_wash.gif filter_clean_squeeze.gif

    • Leave to dry in a warm place for 24 hours. DO NOT dry the filter inside a clothing dryer, hair dryer, microwave the filter, place the filter in an oven, or near a naked flame.
    • Please ensure the filter and filter case are completely dry before refitting into the machine.
    1_part_filter_drying.jpg TWO PART FILTER:
    filter_2.jpg
    • Wash the filter in cold water only. Please DO NOT use detergent on the filter, or wash the filter in a dishwasher or in a washing machine.
    • Repeat the steps shown below until the water runs clear.
    • Leave the filter to dry in a warm place for 12 hours, until completely dry.
    • DO NOT dry the filter inside a clothing dryer, hair dryer, microwave the filter, place the filter in an oven, or near a naked flame.
    dc14_filter_01.gif dc14_filter_05.gif dc14_filter_06.gif
    The filter should be washed at least once every 6 months.

    Also, since you have removed the bottom plate, a common problem on the Dyson's is when this plate is reinstalled. It is very easy to put the plate on incorrectly, which prevents the brushes from hitting the carpeting. This can seriously decrease the pick up on carpets. Check the bottom plate to make sure that it was put back on properly. Here's pictures of both the correct, and incorrect way to reinstall the bottom plate:

    Here's a picture of the WRONG way to install the bottom plate. Notice the gap in between the two housings:


    9739790.jpg
    Here's another picture, that is the RIGHT way to install the soleplate:


    8b953d0.jpg
    I would say probably 6 times out of 10 this is the problem with the customers machine. If you checked the soleplate and it is installed correctly, move on to the second possible problem.



    I hope that this was helpful to you. Please feel free to use the Clarification Request form here on Fixya if you have any questions.

    Thank you,

    Chris J.
    GoVacuum.com

    Posted on May 01, 2010

    Add Your Answer

    Uploading: 0%

    my-video-file.mp4

    Complete. Click "Add" to insert your video. Add

    ×

    Loading...
    Loading...

    Related Questions:

    1 Answer

    DYSON WONT PICK UP


    It sounds like there's something wrong with the changeover valve. This determines whether the airflow is directed to the cleanerhead or the wand and I think also provides the resistance to keep it upright. It's the bit above the right wheel as you stand behind it so try taking the inspection cover out and have a close look in that are for something wrong.

    Sep 03, 2012 | Dyson DC07 Bagless Upright Cyclonic Vacuum

    1 Answer

    My dyson seems to have lost its suction therefore is not picking up anything yet i have found that when my dyson is standing upright it has a little more suction but nothing like how it use to work. This...


    Hi there,

    Sorry to hear you're having a problem with your DC07. You should be able to resolve the issue by following these simple steps: http://www.dyson.co.uk/support/help.asp?article=1940&product=DC07-SY

    If you're still experiencing difficulties, please get in touch with us, free, on 08002980298 (UK), or 1866MYDYSON (US), so we can run through some checks over the phone.

    Kind regards,

    Jack
    Dyson Customer Service

    May 09, 2011 | Dyson DC07 Bagless Upright Cyclonic Vacuum

    1 Answer

    When the dyson is turned on the suction goes to the wand when you tip the beater down you do not have as much suction you cant pick up lint.


    The Dyson system is designed to operate the hose with the handle in the upright position. When the head is tipped down (floor vacuum position) it closes the opening to the hose/wand

    Nov 01, 2010 | Dyson DC07 Bagless Upright Cyclonic Vacuum

    2 Answers

    Hi my dyson dc07 allergy is not picking up the dirt from the floor or carpet . I have cleaned it's filters emptied it's dust but nothing works


    Hi its Darran at Dyson.

    The first thing to check is that the brush bar is rotating when the machine is switched on and lowered into the vacuuming position. If it isn't, make sure the brush control dial is in the centre position and moves forward to the on position when the head is released.

    Its worth checking the whole machine for blockages as outlined in the user guide or on our website support section at www.dyson.com.

    Should you need any further assistance, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

    Kind regards
    Darran
    Dyson Customer Service

    Mar 09, 2010 | Dyson DC07 Bagless Upright Cyclonic Vacuum

    2 Answers

    Dyson DC07 bagless - upright mode v poor suction, wand mode ok


    Hi its Darran at Dyson.

    From your description of the problem, it sounds as though the bleed valve is activating which only happens when there is a blockage.

    We would recommend following the full blockage through as outlined in your user guide or in the Support section on our website at www.dyson.com.

    Kind regards
    Darran
    Dyson Customer Service

    Jan 11, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

    1 Answer

    Dyson won't pick up heavier particles -


    check the hose line from the base to inlet of the canister, there may be a blockage, like hair or plastic (i had a lego block and hair)

    clear obstruction, and check the belt.
    hope this works !

    Jan 30, 2009 | Dyson DC07 Bagless Upright Cyclonic Vacuum

    2 Answers

    Spitting Out Debris


    the hose from brush go to the bag need to check for blockage you have to open there hose to clean

    Aug 13, 2008 | Dyson DC07 Bagless Upright Cyclonic Vacuum

    1 Answer

    Can't stand upright


    Hi.

    If you go to the Dyson web site in there help section it shows how to sort out this problem its very easy to do.
    http://dysonmanuals.llc.nu/

    Jun 01, 2008 | Dyson DC07 Bagless Upright Cyclonic Vacuum

    Not finding what you are looking for?
    Vacuums Logo

    Related Topics:

    46 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Dyson Vacuums Experts

    AskDyson
    AskDyson

    Level 3 Expert

    2572 Answers

    Les Dickinson
    Les Dickinson

    Level 3 Expert

    18408 Answers

    Samyfam
    Samyfam

    Level 3 Expert

    379 Answers

    Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...