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While cleaning, noise suddenly changed (louder, slightly higher). Very little 'suck' to the floor pad and very little to the free wand when the cleaner is in the upright position. Can you advise?

I have a ball model. HR6-UK-GCA3725A. (Not sure whether that is a model No or a serial number.) (Cleaner about 2 years old.) The cleaner glides over the floor, rather than being pulled down onto it by the vacuum.

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From your description, there is definitely a blockage somewhere...
Check all the pipes and tubes thoroughly.

Posted on Apr 18, 2017

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