Question about Dyson Vacuums

1 Answer

Dyson dc16 hand held. Run for 5-10 seconds then quits. We have had it charged for several hours.if it requires a new battery 12097 how much is it for battery

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Cheetah:

    An expert who has answered 20 or more questions within one hour.

    Night Owl:

    An expert who has answered 10 or more questions between 12 midnight and 6am on the same day.

  • Expert
  • 76 Answers

Battery has failed, new unit on ebay for 20

Posted on Aug 24, 2017

Ad

4 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: I have a hand held Dyson model dc16 and it does

    Hi there,

    I'm sorry to hear you're having difficulties with your DC16. If you'd like to purchase a replacement battery, you can do so via our online store - visit www.dyson.com and click 'Spares'.

    Alternatively, if you'd like to order over the phone, or if you'd prefer to consult one of our experts before making a purchase, please call us free on 08002980298 (UK), or 1866MYDYSON (US).

    Kind regards,

    Jack
    Dyson Online Customer Support

    Posted on Oct 04, 2011

    askdyson
    • 2572 Answers

    Official advice and support for Dyson technology

      Verified Fixya Pro

      SOURCE: Dyson DC16 intermittently shuts off like others have said.

      Hi there,

      I'm sorry to hear you're having difficulties with your DC16. In order to establish which component is at fault, we'll need to run through some troubleshooting over the phone with you. Please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US) so we can help resolve this issue - please have the machine to hand when you call.

      Best wishes,

      Jack
      Dyson Online Customer Support

      Posted on Jan 10, 2012

      • 6 Answers

      SOURCE: My dyson shuts off after just a few seconds of run time.

      This is (unfortunately) common with DC16 --- check to see if the red lights flash when it stops -- this is the "no filter" warning shut off. I have been living with this problem for about 3 years. Fix: remove the main filter (blue flexible plastic thing) -- note the small cylindrical metal magnet near the bottom --- it is not close enough to the sensor (sensor is buried in plastic body) . Try folding some paper and wedge it behind the filter to force the magnet closer to the sensor -- this can be done but required a bit of patience.

      Posted on Feb 19, 2015

      Add Your Answer

      Uploading: 0%

      my-video-file.mp4

      Complete. Click "Add" to insert your video. Add

      ×

      Loading...
      Loading...

      Related Questions:

      1 Answer

      Dyson DC16 keeps quitting.


      Does red "charge status" lights pulsate when it quits?
      If so the problem is with the filter. Access the main air filter (usually blue with white filter) , remove filter and note a small cylindrical metal insert -- this a magnet that is sensed to "insure" that the filter is in place before using. Fix: 1) try bending the filter so magnet makes better contact with sensor (sensor is buried in the plastic); 2) (this one worked for me) wad up some paper and carefully place behind just that part of filter to force the filter closer to the sensor -- this will require some patience but it can be done.

      Feb 18, 2015 | Dyson DC-16 D12 Cordless Vacuum DC16...

      3 Answers

      My dyson shuts off after just a few seconds of run time.


      Make sure the charger is operating. Then if it is, look at a failed battery.

      Jan 13, 2015 | Dyson DC16 Root 6 Bagless Handheld...

      1 Answer

      How long do i need to charge a new dc16 battery


      Hi there,

      Your DC16 battery should take about 3 hours to charge. Hope this helps - if you have any further questions about using or maintaining your machine, please visit www.dyson.com and click on 'Support'.

      Alternatively, you can call our Helpline free on 0800 298 0298 (UK), or 1-866-693-9766 (US).

      Best wishes,

      Jack
      Dyson Online Customer Support

      Jan 28, 2012 | Dyson DC16 Root 6 Bagless Handheld...

      1 Answer

      I have a DC root 6 bag less. It charges great but shuts off after 3 seconds and continues to do so. Wk


      Hi there,

      I'm sorry to hear you're having difficulties with your DC16. I'd encourage you to contact us directly, as we'll need to run through some troubleshooting over the phone with you to determine which part is at fault. You can call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US) - please have the machine to hand when you call.

      We'll look forward to hearing from you.

      Best wishes,

      Jack
      Dyson Online Customer Support
      http://www.dyson.com/

      Jan 15, 2012 | Dyson DC16 Root 6 Bagless Handheld...

      1 Answer

      I have a hand held Dyson model dc16 and it does not hold a charge, the the batteries go bad


      Hi there,

      I'm sorry to hear you're having difficulties with your DC16. If you'd like to purchase a replacement battery, you can do so via our online store - visit www.dyson.com and click 'Spares'.

      Alternatively, if you'd like to order over the phone, or if you'd prefer to consult one of our experts before making a purchase, please call us free on 08002980298 (UK), or 1866MYDYSON (US).

      Kind regards,

      Jack
      Dyson Online Customer Support

      Sep 19, 2011 | Dyson DC16 Root 6 Bagless Handheld...

      1 Answer

      My Dyson DC16 usually shuts down after about 5 to 10 seconds. However, occasionally it will run for 45 seconds to 1 minute before shutting down. It is left on charge permanently. I have checked the...


      Your battery is losing voltage too quick. It has probably developed a 'memory'. Dyson claims that their handheld has the best suction out of all the handhelds out there. In order to maintain that claim the circuit board will shut off power to the motor when the voltage drops below adequate charge for full suction.
      We need someone who can teach us to bypass that part of the circuit so it won't cut power to the motor or you need to get a new battery.
      Shorting the battery like an Aircraft battery then re-charging won't fix it.

      Mar 23, 2011 | Dyson DC16 Root 6 Bagless Handheld...

      1 Answer

      I Need A dyson hand held battModel DC16 12097 model 282-US-A35458 21.6 1080 MAH All I can find is the 1500 Mah


      I didn't understand what you need exactly, but anyway, you can find both of them on amazon (the entire vacum, or just a battery 1500Mah). take a look on following links:
      1. entire vacum: Dyson DC16 Root 6 Handheld Vacuum Cleaner
      2. just battery: Pwr 1500mAh Extended Capacity Battery for Dyson Dc16 Root 6 Vacuum Cleaner...
      need-dyson-hand-thwo3sxipgmgtjfqzhk52bks-2-0.jpg

      Dec 09, 2010 | Dyson DC16 Root 6 Bagless Handheld...

      3 Answers

      My dyson dc16 is not holding a charge.. maybe I need to replace battery


      Hi its Darran at Dyson.

      If you call our Helpline they will be able to run through some simple checks to detemine the cause of this issue.

      Please call 0800 298 0298 (UK) or 1866MYDYSON (US).

      Kind regards
      Darran
      Dyson Customer Service

      Apr 09, 2010 | Dyson DC16 Root 6 Bagless Handheld...

      1 Answer

      My DC 16 will only run for a second each trigger pull. The battery is fully charged, it has plenty of suction, just wont run for more than a second. I cleaned the filters.


      I had the same problem with my Dyson DC16, where it only runs for a few seconds at a time with each trigger pull. My husband called Dyson (Canada) and without hassle they shipped us a replacement part which I just received this morning. The replacement part sent to us is: DC16 Main Body with Rating Plate. It is also under warranty for 1 year. The great customer service makes up for the flaw in the machine. Also, Dyson is aware of the problem. Hope this helps.

      Oct 25, 2009 | Dyson DC16 Root 6 Bagless Handheld...

      Not finding what you are looking for?
      Vacuums Logo

      Related Topics:

      63 people viewed this question

      Ask a Question

      Usually answered in minutes!

      Top Dyson Vacuums Experts

      AskDyson
      AskDyson

      Level 3 Expert

      2572 Answers

      Les Dickinson
      Les Dickinson

      Level 3 Expert

      18408 Answers

      Samyfam
      Samyfam

      Level 3 Expert

      379 Answers

      Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

      Answer questions

      Manuals & User Guides

      Loading...