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Posted on Jan 02, 2017
SOURCE: Jam error B3S
This is a problem with the preheater sensor. It could be a clutch, paper tray seperation pad, or (my vote for most likely) the preheater assy. Not too expensive, but you should get a technician to look at this.
Posted on Jul 23, 2008
Check to make sure that their is no paper that is jammed in the paper draw. Also open the main panel where you would change the toner and pull out the little draw underneath the toner, I believe it is marked A2. Make sure that there is no paper there as well. Another place that paper will sometimes hide is in the left panel by the duplex system. Sometimes a little piece of paper gets left behind and this can cause the system to think there is still paper jammed in the machine. If all else fails try restarting the system. If you are still experiencing a problem than I would recommend you call your servicing dealer.
Hopes this helps.
Posted on Aug 15, 2008
In many cases, you must use compressed air in a can, and blow out the insides of the printer. These printers use photoelectronic eye technology to tell you when there is no paper left, or other supplies are used up. But unless you clear that out by blowing air through and past those sensors, they do not reset. The paper dust continues to block the sensor which makes it report that there is no paper, that there is a paper jam, etc.
Try clearing it out that way.
Posted on Jul 02, 2009
check for possible paper scratch inside or in between roller, try to feed paper manually by turning roller. and observe if no abstraction when feeding also check if sensor key is working.
Posted on Apr 09, 2010
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What this light sequence means that the printer has a paper jam.
When a paper jam occurs, the printer stops and the operator panel's Paper Jam light and Continue button lights come on. Press and release Continue twice quickly to display the specific secondary error paper jam light sequence.
How to clear Paper Jam
?· Press Continue button twice quickly to see the secondary error code.
To get the secondary error codes
?· When the Error light (!) and Continue button lights are both on, a secondary error has occurred.
?· When the Paper Jam light (4th light) and Continue button lights are both on, a paper jam secondary error has occurred.
?· Press and release Continue button twice quickly to display the secondary error code light sequence.
Press Continue button to resume printing once all the jammed pages are cleared from the paper path.
We recommend that you clear the entire paper path when a paper jam occurs.
To clear a paper jam:
1 If you are feeding paper from a tray, remove the tray, and then remove any jams.
2 Open the front cover and remove the print cartridge assembly.
NOTE: Do not leave the print cartridge assembly exposed to direct light for an Extended period of time. Extended light exposure can cause print quality problems.
3 Remove any jams in the area behind the print cartridge assembly.
4 Lift the flap at the front of the printer and remove any jams beneath the flap.
5 Open the rear exit and remove any jams.
6 After you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are closed, and then press Continue button to resume printing.
NOTE: The printer reprints the pages that caused the paper jam.
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