Top rack only rolls out halfway after dishwasher "repairman"? visit, (to fix a water problem, which is now fixed..._.
I've had this Whirlpool built in for 10 years. Works like a champ. Lately the dishes were not getting as clean, so I called a repairman. He changed a valve, said the unit wasn't getting enough water. Now, that's fixed, and top rack only rolls out halfway..... very frustrating.
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the sprayer is clogged with ****. I had the exact same problem. my mother-in-law gave me of some 80 year old man that has fixed appliances all his life. Ten minuets after he got to the house it was fixed. cost $70.00. He just took a couple things apart dumped out the **** inside the parts and put it back together.
Hope this helps.
I had the same problem and fixed it by disassembling the lower spray arm and return filter, and cleaning all the junk out.
Most dishwashers have 'risers' that bring the water up to the top
sprayer or arm located under the top rack. If the recirculating pump
is plugged even a little there won't be enough volume or pressure to
get the water up there.
Test this by putting a dry muffin pan in the top rack, flat, and
running the dishwasher for a bit. If there is no water on the top (or
the bottom) either the top sprayer or the sprayer arm underneath the
top rack is not getting enough volume.
To fix this you need to clean out the screen and filter, where the
water returns to be recirculated. If you don't have any confidence to
remove the parts and clean it out yourself, get an appliance repair
person to do the job.
Yes, you will need to purchase a set of torx style screw drivers at your local hardware store. Remove the upper and lower spray arms and clean the debris out of the spray holes. Remove the screws that hold the filter in place and remove the gunk out of the sump. In the future stop using gels or gelpacks, just use electrasol powder or cascade powder. The gels and gelpacks clog up dishwashers like you would not believe. Run some Lemi-shine through the machine on a monthly basis, Lemi-shine is available at most walmarts.
My Whirlpool dishwasher is only 2 years old and I started having the same problems. I dismantled everything I could and washed and scrubbed the entire unit with EVERYTHING..to no avail, dirty dishes!! But I discovered a remedy! Try using Lemi-Shine for about a week with your regular wash-soap. If you are using the tablet form of soap, stop and try the powdered form. Follow the instructions on the Lemi-Shine container. You can find it just about anywhere for around $3.50. I was within "5 seconds" of replacing my 2 year old Whirlpool dishwasher when this caught my eye and I figured why not try it too? After the first wash I noticed a big difference the cleanliness of the dishes..and now it is running GREAT after 2 weeks!