The good thing about losing an item in an Uber (if you can call anything about losing your phone good
) is even if you don't know or can't remember your driver's name or the name of the taxi company - Uber remembers for you.
First, navigate to Uber.com/lost
. You can access this from a computer or a friend's smartphone, but you'll need to log in to your own account to contact your driver. (If you lost another item, such as your keys or wallet and still have access to your phone, you can access this feature from the Uber app directly from the "Help" section).
Once you're logged in, Uber will display your most recent trip. If that's the trip during which you lost your phone or other item, enter a phone number that you can use to contact your driver. Uber will call that number and then connect you directly with your driver.
From there, you can check with the driver to make sure you did, in fact, leave your item in your Uber and not at the bar or in the couch cushions of the third holiday party you attended that night - and then coordinate a time with the driver to return your misplaced item.
If the driver doesn't pick up, you should leave a detailed voicemail message, and Uber says to be prepared to wait as long as 24 hours to hear back from the driver. If you still haven't heard back, you can contact the Uber support team. From: http://wtop.com/consumer-news/2016/11/left-phone-uber-taxi-now/