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I have the axfa11w model and now after 3 years of using it, it says 'unknown disc' even brand new movies and movies that had been played recently. I have no idea what's wrong with it!

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

  • 17 Answers

SOURCE: Cannot play this disc

use metho on the cotton bud and check the grease on the laser sled rails is not solidified,carefull the laser lens is plastic.

Posted on Dec 09, 2006

SOURCE: new dvd movie will not play

When I rented DVD's from Blockbuster to play on my DVC850C this week they did not play. I put them on my computer and both DVD's played; however, they had a page pop up on the computer that said:
INTERACTUAL
ENHANCED FEATURES
This DVD is enhanced with interactive features designed exclusively for use on a computer.
PLAY DVD with enhanced feathers (This creates download)
PLAY DVD without enhanced feathers (Just watch move on PC)
I notified Blockbuster who said they had never heard of anyones DVD player not working with their movies or only working on the PC and not the Sylvania DVD player.
Maybe the DVD manufacturers are trying to enhance profits and by adding the enhanced features for the computer it causes the Sylvania DVC840C not to accept the DVD. The old DVD's without the enhanced features work fine on my DVC850C.

Posted on Jan 30, 2008

localwonder
  • 6784 Answers

SOURCE: WRONG DISC ERROR WHEN PLAYING A DVD

HI,. this is a lens assembly fault. the lens is malfunctioning or, it may have stopped reading. this wrong disc code is just a universal warning that is concerning a fault if the main board doesn't receive any data(audio,video) when the disc is inserted.

Due to the integrated status of your unit, this will be a costly repair because, the entire assembly is combined together with the vcr section as well.

You will need to replace the entire assembly to fix this issue. the lens has burned out.

you can confirm my diagnosis by preforming a cleaning of the lens with a cleaning disc. if the unit continues to not read or play a CD after the cleaning, this will confirm my diagnosis.

Please rate and have a great day:)

Posted on May 23, 2009

  • 98 Answers

SOURCE: Sony blueay BDP S300 won't load bluray disc data

Firmware updated??

Posted on Oct 03, 2009

  • 4090 Answers

SOURCE: player will not play movie, only previews over and

try cleaning the iris in the player with a cleaner disk

Please rate my help++++Thanks for using FIXYA

Posted on May 29, 2010

Testimonial: "didn't fix the prob but helped me learn which disc to clean with"

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Some brand name of the DVD player.Some brand name DVD player,u must used it own DVD player remote to turn on the volume higer or lower to get it up or lower on the movie DVD discs or any kind of DVD discs are playing.The tv dosen't control the output volume of the movie,if the function require the DVD player remote to do it.Check ur DVD player remote see if u have a volume control buttons + - used those buttons on the DVD remote control u will control the volume of the movie DVD disc it is playing on the DVD player.

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Hello,

how long have you been using this player? The problem should be from the lens (laser).

The lens is weak and that's why it cannot read/load all Cd's/movies.The weak lens is what is making the player select discs, that is, not playing all discs.

Get a lens cleaner and use it to clean the lens, but if the lens still does the same thing even after using the lens cleaner, then it means you would have to change the whole lens completely to a brand new one.

By so doing your player would play all Cd's/movies with no problem at all.

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Hello,

how long have you been using this player? The problem should be from the lens (laser).

The lens is weak and that's why it cannot read/load DVD's. The weak lens is also what's making it says "disc error" or "Unknown disc". It can still play Cd's because, Cd's does not contain large files, unlike DVD's.

Get a lens cleaner and use it to clean the lens, but if the lens still does the same thing even after using the lens cleaner, then it means you would have to change the whole lens completely to a brand new one.

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I have found that you get what you pay for in electronics. I bouoght a Cyber Home recorder, it lasted about 15 months before it went out.
I had another off brand ( don't remember name) that also didn't last. I have an older, I think it's a Panasonic, at least 5-6 years old. It won't reord on DVD+R, only on DVD/RW discs.
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Buy name brand only it lasts longer.
Second, these things don't last to long.
I have a player only that is 5 + years old that still plays movies.
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Occasionally the software on most blu-ray players needs to be updated to the newest technology. The reason some discs play and some don't is because the discs that play are most-likely older movies or from a company that still used the "outdated" software. So the discs that don't play (most likely discs made with the updated software) won't play on your player until you've update the player's software. To do this visit, in your case, Sony's website for update info. There are a few ways you can get the info. You can download it directly to your player (if it has online accessibility) or you can request that they send you an update disc. Either way, most companies provide the update for free. Hope this helps, good luck!

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Geno

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Yes take it back. trading standards would say it's not fir for purpose. Mine is a few years old and plays both dvds and blu ray perfectly

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Try not to use any rental dvd discs or dvd burner discs. Go get a brand new dvd movie(again,do not burn a DVD disc and play in this unit.) and put it in see if it works? Should have at least 2-3 movies for testing.
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