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Alcatel one touch pop icon. My wifi works fine,but when I turn off the wifi and turn on the data connection my phone says no internet connection, and yes I do have data. Help Please.

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Sounds like maybe your data needs to be rebooted. On your phone turn off the WiFi and data, then turn your phone off for 30 seconds. When you turn your phone back on wait an additional 30 seconds before you turn data back on. After the 30 seconds test your data and see if it's working. If still not working you could have an app or something causing your phones rams to be high. And even then just reboot your phone and it should work.
Hope this is helpful
Ellen

Posted on Apr 18, 2017

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I forgot my password for my Alcatel android one touch CE0700 please help me unlock it?


In order to use your phone again, you will need to enter the email (Gmail) and password while connected to the internet via WiFi or data connection. If not, you will have to do a Factory Reset. Do the following to do a Factory Reset:


  • turn off the phone
  • press the following simultaneously:
Volume up
Power button
  • you will now be on recovery mode
(use volume buttons to navigate and power to choose)
  • choose wipe data/Factory Reset
  • choose yes--delete all user data
  • choose reboot system now
You can also watch this how-to video:
How to Hard Reset an Alcatel One Touch phone

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How do I connect the internet?


Turn on WIFI on the phone and enter the password needed to connect to your WIFI router.

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Looking for unlock code for my phone Alcatel one touch pop icon I EI #014189000456785


Please contact your cell phones service provider, some charge some don't to provide the info to make the phone carrier free.

Oct 06, 2016 | Alcatel Cell Phones

1 Answer

How do I use wifi on my Alcatel 392cc phone


Teresa, Instructions on connecting to WiFi, press options button, settings, wireless network, WiFi,WiFi settings, choose the network. Check the attached links,instruction and guides, Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
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Aug 11, 2016 | Alcatel Cell Phones

1 Answer

My alcatel one touch fierce 2 keeps having messages not sent pop up and even when I turn it off and on my phone won't stop saying it.


Well, it could be many things, not to mention Android System.
Anyway, First, reboot your phone a couple of times.
Check your app screen,(swoop down from top to bottom
on your screen) includes the data, wifi etc.
Turn off all and reboot again.
The previous is just suggestions.
Good luck!!
Ps: Of course it could be a defective phone as well but
not probable,

Aug 09, 2015 | Alcatel Cell Phones

1 Answer

Alcatel one touch s'pop how to connect to wifi


Go to settings and turn on wi fi before you can use it

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I can't use my own data please help


If you don't have 3G or some other connectivity (like wifi), can't access the internet. If your device has 3G, then go check your settings in your phone. Better yet, get out your user's manual and read through it. You might find your answer right there. Good luck.

Nov 28, 2013 | Cell Phones

3 Answers

I can't connect my ipod to the internet


If you're having trouble with your wifi connection,try to follow this steps.


* iPod Touch shows no WiFi address (Tap Settings > General > About and scroll down to WiFi Address.
* iPod touch appears to be connected to a WiFi network but cannot use Wi-Fi for checking email and surfing the Internet.
* iPod Touch WiFi icon is showing as grayed out.
* When you tap Settings > WiFi and then you see no network entries.

If you have wireless problems,here is another method to do.

First you need to back up your data by syncing your iPod touch to iTunes. It is very important you do this before proceeding with the fixes below.


1. On the iPod Touch go to Settings > General > Reset and then select Reset Network Settings. Now see if the device displays the WiFi address under Settings > General > About and scrolling down to WiFi Address. If there is a WiFi address listed then you issue is resolved. Else try method 2 below.

2. On the iPod Touch go to Settings > General > Reset and then select Erase All Content and Settings. Now see if the device displays the WiFi address under Settings > General > About and scrolling down to WiFi Address. If there is a WiFi address listed then you issue is resolved. Else try method 3 below.

3. If the above fixes don't work then the only thing left is to restore the iPod touch software using iTunes which will erase all data on the device. So before restoring make sure you back up your data by syncing with iTunes.

After the restore is complete, you can resync with iTunes to load the data back to your iPod Touch. Now see if your device shows a WiFi address (tap Settings > General > About and scroll down to WiFi Address). If none of the above settings and fixes work ,then you might want to consider getting your iPod touch repaired by Apple.

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