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I replaced the starter and lamp on my model XL-15 ecoquest Alpine air cleaner. The machine turned on with the new starter. But, when I replaced the bulb nothing turns on. What shall I do?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

Cerfer39
  • 709 Answers

SOURCE: replacing uv lamp in Ecoquest air purifier

Hi FCfogl, Here's you answer. Go to the URl below for detailed instructions with pictures. http://www.airpurifierrepair.com/PageInfo.aspx?page=ReplaceUV Hope this helps

Posted on Sep 26, 2007

SOURCE: EcoQuest Fresh Air Lamp replacement

Its probably the starter. Manual says to replace both lamp and starter at same time.

Posted on Aug 10, 2008

Dutch7773
  • 31 Answers

SOURCE: Looking for a manual

HI, go to www.healthylivingia.com and click on products. Halfway down the page you will find the Living Air Classic. Under the support tab you can download the manual in PDF format.

Posted on Feb 02, 2009

Dutch7773
  • 31 Answers

SOURCE: I need Alpine Air XL-15 Air Purifier Repair service

Best bet is to call EcoQuest at 1-800-989-2299 and they can direct you to the closest repair center.
There is also a way to upgrade to a newer model the FreshAir 2.1 getting $100 back for your old XL-15.
To do this go to www.healthylivingia.com or call 1-800-798-6925 and ask for Eric.

Posted on Feb 02, 2009

  • 80 Answers

SOURCE: how do you replace the lamp of an ecoquest air purifier?

Call toll free 1-877-710-0057 between 8: 00 AM and 5:00 PM Eastern time and they will gladly help you.

Posted on Jun 06, 2009

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1 Answer

I just purchased a used XL15s. The unit when in manual mode emits an oder, but the air feels oxygenated. When you breath close to the machine the air seems to irritate or kinda burn my eyes. When in auto...


This is what the machine is designed to do! The machine emits a low amount of ozone, which is the purifier/sanitizer created by sunlight. Close to the machine, it's concentrated. When it spreads throughout the room, it kills odors and bacteria, and creates the fresh smell of clean air. The air truly is "oxygenated," because ozone is simply O3, instead of O2, and breaks down quickly.
If the numbered dial is set too high (try it at 300 to 500) it will smell "bleachy." Your "rule of thumb" is that when you've been away, and enter the home, you should experience the same fresh, clean smell that you get when you step outdoors on a bright spring or winter day.
When you're doing something that creates odors, like frying fish or cooking sauerkraut, turn the dial up to take care of that odor quickly, then turn it down for normal operation.
Leave it on the manual setting for continual purification. Often, the auto setting has been disabled, which might be the case in your older machine. (These machines can be 12-15 years old!) For an owners manual, go to www.vollara.com (new name of Ecoquest/Alpine). They may be able to help you.

Jan 17, 2011 | Alpine Air XL-15 Air Purifier

1 Answer

Got no power on my alpine xl15, someone told me the rectifier seems to fried and to change it, does anyone know where I might order this part? Thank You, Nemo Kim


Please check the fuse first. Unscrew or unlatch the small knob at the back of the machine and inspect the fuse. Even if it looks OK, you probably should replace it. Be sure to get one that is the EXACT same size, available at an auto parts store. If the fuse was the problem, the new fuse should allow your machine to power up and work well.

Make sure the plates are inserted firmly and correctly into the grooves at the top and bottom, so the fingers press firmly on the screen portion.

If the fan now works, but you aren't detecting any purifier (or hearing the buzz caused by the electricity cycling through the plates) you'll need a new transformer. This sends the power through the contact fingers to the plates. Vollara (formerly Alpine/EcoQuest) no longer makes the XL15. The newer machine is called the Classic. Call customer service and they'll tell you what your options are. 800-989-2299. Use #16618 if you need a referral number.

Jan 11, 2011 | Alpine Air XL-15 Air Purifier

1 Answer

My living air xl-15 prove it light does not come on anymore and it seems that the unit does not prodoce ozone. I tested the light in the normal postion set at 12:00 with the plate out but to no avail....


If you are sure that the plate is clean, in perfect condition, and inserted correctly, it would appear that the transformer is defective. This means that power is not going through the metal contact fingers into the plates.

The light probably has burned out. It is not essential to the working of the machine, so it isn't anything you need to be concerned about.

Vollara (formerly Alpine/EcoQuest) is no longer producing or servicing the XL-15. However, a newer version, called the Classic, is available. You can call Customer Service 800-989-2299 and they will tell you your options. Use #16618 if you need a referral number.

Jan 08, 2011 | Alpine Air XL-15 Air Purifier

1 Answer

Living air xl 15 One of the two glass plates inside has broken along the edge of the mesh. "Adhesive" material that appears to hold the mesh in place is blackened as though burned. Fan will come on but...


Broken discharge plates have to be replaced, otherwise the high-voltage shorts-out through the break. The glue being burned is an additional clue.

The fan is a separate circuit/function.

Replace the glass plates (purchase from EcoQuest Intl. or from a EQI dealer near you, expect to pay ~$20-30/plate depending on model and shipping costs. I also sell them as I am an EcoQuest™ dealer, though the shipping charges may make me less economical than someone local to you. If you want my contact info, please respond with a "FixYa" rating - thanks in-advance.

If I can be of further assistance, or if you have questions about any of my response(s), please let me know before rating me.

If this solves the issue, please rate it accordingly. My goal is to earn a "FixYa" rating from everyone I help.

Thanks for using Fixya.com,

Jon

Dec 10, 2009 | Alpine Air XL-15 Air Purifier

1 Answer

Round Metal Disk type thing in Alpine Living Air XL-15


Hi Chipster7_20,

It sounds like the little round electrical spade terminal is what has broken off. If you aren't comfortable working with electrical (this is a fairly high-voltage environment, BTW), you might want to find a local electrical repairman to replace and re-attach it. EcoQuest no longer does support for XL15s, so it's up to little independent dealers/handymen like yours truly to keep these machines going. You could ship it to me, but it would probably cost more for shipping than having a local do the work.

If I mis-understood your description, please write back with more details. If you could reply with a digital picture it would help. (use the little tree-picture icon in the toolbar above to post it).

If I can be of further assistance, or if you have questions about any of my response(s), please let me know before rating me.

If this solves the issue, please rate it accordingly. My goal is to earn a "FixYa" rating from everyone I help.

Thanks for using Fixya.com,

Jon

Feb 11, 2009 | Alpine Air XL-15 Air Purifier

1 Answer

Looking for a manual


HI, go to www.healthylivingia.com and click on products. Halfway down the page you will find the Living Air Classic. Under the support tab you can download the manual in PDF format.

Jan 22, 2009 | Ecoquest Living Air Classic Air Purifier

1 Answer

I need Alpine Air XL-15 Air Purifier Repair service


Best bet is to call EcoQuest at 1-800-989-2299 and they can direct you to the closest repair center.
There is also a way to upgrade to a newer model the FreshAir 2.1 getting $100 back for your old XL-15.
To do this go to www.healthylivingia.com or call 1-800-798-6925 and ask for Eric.

Jan 13, 2009 | Alpine Air XL-15 Air Purifier

1 Answer

EcoQuest Fresh Air Lamp replacement


Its probably the starter. Manual says to replace both lamp and starter at same time.

Jul 19, 2008 | Ecoquest Fresh Air Air Purifier

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