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I have HP 3390 Laserjet MFP. The USB port no longer works

I have 3390 Laser MFP. The USB port no longer communicates with my computer. I've uninstalled and re-installed the printer software, but each time I try to print, I get a communication error. I changed USB cables to one that I know works, and still get same problem. Can I replace USB connection in printer?, what part would that be?

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What is the exact error message you receive?You don't mention what OS you're using, but have you seen this article? Also make sure you have a good power supply to the printer. (refer here.) Possibly update your printer drivers.
Also check through these steps. Check here. And make sure you can ping the printer. ( see here).
Here's a list of resources for troubleshooting xp printer issues. There are similar available for vista here.
Finally, HP has a lot of resources available online for your printer, including parts. See here.
If you can't seem to resolve the issue with that info, write back with more details and we'll be happy to help you get it sorted out...
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Posted on Jul 24, 2009

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Posted on Jan 02, 2017

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