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Can't clear a paper jam at the rear underneath of the printer. I can't pull it towards me and can't figure out how to get to move forward as it is already wound around the spool.

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6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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  • 4 Answers

SOURCE: 202 pam jam

usually it means that a sensor in your fuser is bad. If you have a P.M. Kit replaced the fuser and clean the printer.

but before you do, make sure that you have cleared all jams, including in the fuser.

Its probably time for a Preventive Maintanence

Posted on Aug 08, 2008

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SOURCE: HP 2840 printer paper jam

does the paper feed at all(1/2 way) no feed,if not pick-up paper most likely will be feed motor if 1/4,1/2 or 3/4 fed will be sensor at falt or 2nd tray conectors dirty or making false contact.

Posted on Sep 09, 2008

SOURCE: Clear Paper Jam error -- but there is no paper jam!

I have the same problem. Answer? PUt the piece of junk in the trash and never, never buy brother products again. I called Brother and they had a refurb for more than what it cost me originally!!!!!

Posted on Sep 09, 2008

frcs68
  • 1605 Answers

SOURCE: Paper Jam error

try to open the cover and reseat the ink.
the machine is trying tell you there is something stuck inside where the switch or the senser is located. usually right before the heater path. after the paper pickup roller.

Posted on Oct 15, 2008

  • 685 Answers

SOURCE: Hp c4380 snarls paper / jams every time

Try this...

Posted on Jul 23, 2009

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MP 640 paper jam message that wont clear


door. 3 Push down on the green lever. 24x Paper Jam, Check Tray 1 Gently open the ... Jam, Check MP Feeder Gently pull the jam straight out of the multipurpose feeder. 202 Paper Jam, Open Rear Door 1 Open the ... side to locate a green lever. Note: To clear the Paper Jam error message, you must remove ... above Tray 1 when the duplex function is in use. To clear this type of jam, follow the instructions under the appropriate paper jam message. Lever 4 Gently pull the jam toward you. 5 Insert the tray. Note: Make sure... under the print media is locked down. 23x Paper Jam, Remove Tray1, Pull Down ...

Jul 29, 2012 | Canon MP640 All-In-One InkJet Printer

2 Answers

Light is flashing on Resume on my HP Deskjet F2110 All-in-One printer scanner copier. What does that means?


Regular paper, envelopes, or specialty media may get stuck or jammed in the printer. Follow the instructions below to find and remove jammed paper (or other media) from the printer. If the HP All-in-One has a paper jam, first check the rear door. If the jammed paper is not in the rear rollers, check the front door.

Step one: Check for and remove any paper stuck in the paper In tray

  1. Remove all loose paper from the paper In tray.
  2. Press the RESUME button.
    • If the paper jam is cleared, skip to Step Four
    • If the paper is still jammed, continue on to the next step below.
  • If more than one sheet is stuck in the printer, remove the paper, one sheet at a time by taking hold of a sheet in the middle of the stack and, with both hands and firm, even pressure, pull the sheet towards you. Usually, removing one or two sheets from the middle of the stack will release the pressure and the rest of the stack can be removed.
  • After removing the paper, check to make sure no scraps of paper are stuck in the printer.
    • If the paper jam is cleared, skip to Step Four.
    • If the paper is still jammed, continue on to the next section.

  • Step two: Clearing a paper jam from the back of the printer

    If the paper jam is not accessible from the In tray, follow the instructions below to clear the paper from the back of the printer.
    1. Unplug the HP All-in-One.
    2. Press in the tab on the left side of the rear door to release the door. Remove the door by pulling it away from the HP All-in-One. Figure 1: Removing the rear door

    b4334db0-9c6c-4a8d-be58-38a7346f3e8c.jpg

    1. Gently pull the paper out of the rollers. caution.png
      CAUTION:If the paper tears when removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If all of the pieces of paper are not removed from the HP All-in-One, more paper jams are likely to occur.
    2. Replace the rear door. Gently push the door forward until it snaps into place.
    3. Press Cancel to continue the current job.
      • If the paper jam is cleared, skip to Step Four
      • If the paper is still jammed, continue on to the next section.

    Step three: Lift the front cover and slowly remove any jammed paper

    1. Unplug the power cable.
    2. If necessary, pull the input tray down to open it. Then, lower the print cartridge door. Figure 2: Lowering the print cartridge door

    355b6f41-4668-4827-a91c-ff5c4852e74f.jpg

    1. Gently pull the paper out of the rollers. caution.png
      CAUTION:If the paper tears when while removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If all the pieces of paper are not removed from the HP All-in-One, more paper jams are likely to occur.
    2. Close the print cartridge door.
      Figure 3: Closing the print cartridge door

    4b07607d-706b-46d4-8067-d6d9c380a6ec.jpg
    1. Plug the power cable into the HP All-in-One.
    2. Turn the power on.
    3. Press Start Copy Black or Start Copy Color to continue the current job.

    Step four: Verify the print cartridge carriage can move freely

    1. Unplug the power cable.
    2. Check to see if the print cartridge carriage can move freely from one side of the printer to the other. If the carriage is to the right and out of plain view, skip to Step Five. Do not try to force it to move if it is hung up on something. [img src="http://h10025.www1.hp.com/ewfrf-JAVA/Image/common/note.png" alt="">
      NOTE:Be careful not to force the print cartridge carriage. If the carriage is stuck, forcing it to move will damage the printer.
      • If the carriage does not move, continue with the next step below.
  • Remove the print cartridges.
  • Step five: Reload and test the printer

    Once the jammed paper is removed, verify that the printer is still functioning properly.
    1. Reload the printer with plain paper.
    2. Perform a self-test by pressing and holding the Resume button until the printer starts printing. A test page should print.
    note.png
    NOTE:Do not put more than 35 sheets of plain paper in the document feeder tray.
  • Gently move the print cartridge to the far right of the printer.
  • Remove the paper from the paper In tray, but do not remove the drawer.
  • Remove the rear access door.
  • With your fingers, rotate the rollers "up" three full rotations.
  • Push the rear access door back into the printer until it snaps firmly into place.
  • Replace the print cartridges.
  • Plug the power cable into the HP All-in-One.
  • Turn the power on.

  • Step six: Service the printer

    Perform all the steps mentioned above. If the problem continues, service the printer.
    Cause Paper jams can be caused by several factors. Follow these guidelines to prevent further paper jams.
    • Insert paper into the paper tray only until it meets resistance. Do not push it farther in.
    • Make sure that the paper is flat in the paper tray and that the guide is adjusted to the width of the paper.
    • Do not add paper while the product is printing.
    • Remove printed pages frequently.
    • Do not use paper that is too thin, too slick, or that stretches.
    • Do not use torn or creased paper. Used paper might cause jams.
    • Make sure that the rear access door is securely fastened.

    Jun 17, 2011 | HP Deskjet F2210 InkJet Printer

    2 Answers

    Paper is jammed in my HP Photosmart C3180 All-in-One. Can't figure out how to open machine to remove paper.


    Follow these steps to clear the jam from the product. Step one: Remove any loose paper Remove any loose sheets of paper from the input tray and the output tray.
    CAUTION: Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage the print mechanism. Remove any loose paper Do not pull jammed paper c01954290.gif c01961869.gif Step two: Clear the jam from the rear of the All-in-One Follow these steps to clear the paper jam from the rear of the product.
    CAUTION: Never pull jammed paper from the front of the product. Pulling paper from inside the front cover can cause mechanical damage to the product. Always access and clear paper jams through the rear access door.
    1. With the product powered on, disconnect the power cord, USB cable, and Ethernet cable from the rear of the product.
    2. Press in the tab on the rear access door to release the door. Pull the door away from the product to remove it. Figure 1: Remove the rear access doorc00703963.gif
    3. To avoid tearing jammed paper, gently grab both edges of the jammed paper, and then pull with even pressure to remove.
    4. Use a flashlight to thoroughly check the rollers and wheels for torn pieces of paper that might remain inside the product.
      CAUTION: Make sure to remove any bits of torn paper from the rollers inside the product. If any torn pieces of paper remain inside the product, more jams are likely to occur. Figure 2: Check the product for bits of torn paperc01979299.gif
    5. While you have the rear access door removed, check the rollers with your fingers. Rollers should roll freely and feel springy. If rollers are missing or do not turn freely, buy a replacement rear access door. Click here to order a replacement part from HP .
    6. Reattach the rear access door. Gently push the door toward the product until it snaps into place.
    Step three: Clear the jam from the front of the All-in-One
    CAUTION: Carefully remove bits of torn or jammed paper from the front of the product. If you pull too hard on jammed paper, you might damage the print mechanism.
    1. Make sure that you disconnect the power cord from the rear of the product.
    2. Open the cartridge access door. Figure 3: Open the cartridge doorc00372271.gif
    3. Gently pull out any jammed bits or torn pieces of paper from the rollers inside the product.
      CAUTION: If the paper tears when you remove it from the rollers, check the rollers for torn pieces of paper that might remain inside the product. If pieces of paper remain in the product, more paper jams might occur.
    4. Close the cartridge access door.
    5. Reconnect the power cord to the rear of the product.
    6. Press the Power button (c01602202.gif ) to turn on the product.

    Mar 13, 2011 | HP Photosmart C5180 All-In-One InkJet...

    2 Answers

    The printer is constantly sending a message- 'paper jam'


    HP Officejet 7200, 7300, and 7400 Series - 'Paper Jam: Clear jam, and then press Enter' Message Displays on the Control Panel Display
    Issue
    During printing, the paper becomes stuck in the all-in-one and the error message 'Paper Jam: Clear jam, and then press Enter' displays on the control panel display.
    Solution
    Use the following instructions to clear a paper jam from the product:
    Step one: Check for and remove any loose paper from the In tray
    Do not try to remove jammed paper from the In tray. First remove any loose paper from the In tray to avoid worsening the jam.
    CAUTION: Always try to remove jammed paper from the back of the printer first to avoid mechanical damage.
    Step two: Clear the jam from the back of the printer
    Follow these instructions to clear jammed paper from the back of the product. If the product is equipped with a two-sided printing accessory, skip to that section.
    Remove the rear access door to clear the paper jam

    1. Remove the rear access door by pressing the buttons on the side of the door and pulling it toward you.
    Figure 1: Removing the rear access door
    Rear access door
    2. Gently pull the jammed paper out of the rollers.
    WARNING: If the paper tears while removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the product. If all the pieces of paper are not removed from the product, more paper jams might occur.
    3. Replace the rear access door. Gently push the door into the all-in-one until it snaps firmly into place.

    Remove the two-sided printing accessory to clear the paper jam

    1. Remove the two-sided printing accessory by pressing in the buttons on the sides and then pulling the accessory toward you.
    Figure 2: Removing the two-sided printing accessory
    2. Gently remove any jammed paper.
    WARNING: If the paper tears while removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the accessory. If all the pieces of paper are not removed from the accessory, more paper jams might occur.
    3. Press the button on top of the two-sided printing accessory to open the door.
    Figure 3: Opening the two-sided printing accessory door
    4. Gently pull the jammed paper out of the rollers.
    5. Close the accessory door.
    6. Reinstall the two-sided printing accessory.

    Step three: Clear the jam from the automatic document feeder (ADF)

    1. Remove the document feeder tray from the product by gently pulling it.
    2. Lift the cover of the automatic document feeder by pulling it outward.
    Figure 4: Lifting the cover of the automatic document feeder
    Automatic document feeder (ADF) door
    3. Gently pull the jammed paper out of the rollers.
    WARNING: In the rare occurrence of a severe paper jam, you might need to remove the face plate from the front of the automatic document feeder and lift the pick assembly to remove torn pieces of paper from deep inside the automatic document feeder.
    4. Close the cover of the automatic document feeder, and then reattach the document feeder tray.

    Step four: Verify that the print carriage can move freely
    Follow these steps to try to move the print carriage.
    CAUTION: Do not force the print carriage to move if it is out of plain view or feels stuck. Forcing it may damage the printer.

    1. With the product turned on, open the print cartridge access door. The print carriage might try to move into the access area. If so, allow it to move to that position.
    2. Without turning off the product, unplug the power cord from the back of the product. Unplug the power cord from the power source. The power cord must be unplugged to allow the parts to be moved by hand and to reset the paper feed mechanism, without the risk of an electrical shock.
    3. Looking in through either the print cartridge access door or the output paper tray, make sure the print cartridges are locked into the carriage and have not come loose. Also, make sure that there are no obstructions under or around the carriage to block it from moving.
    4. Make sure the print carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. Clear any obstructions found.
    You may have to reach through the output paper tray to access the print carriage.
    5. Close the print cartridge access door and plug the power cord back to the back of the product. Plug the power cord into the power source.
    6. Press the On button to turn on the product.

    Step five: Reload and test the printer
    After you have removed the jammed paper, make sure the product is still functioning properly.

    1. Reload the product with plain paper.
    2. Peform a self-test by pressing and holding the RESUME button on the control panel until the product begins printing. A test page prints.

    Step six: Service the printer
    If you have completed all the steps listed above and are still experiencing a problem, service the product.

    Dec 30, 2009 | HP DeskJet 3745 Printer

    1 Answer

    Are there any releases for a paper jam in an HP psc 950? I have a paper jam that is under parts that do not appear to be moveable. I also cannot remove the paper tray--and my fingers can't fit inside to...


    1) Power Off.
    2) Disconnect USB cable and power cord
    3) Clear the paper jam from the back of the unit by opening the rear access door. Turn the dial on the rear access door counter clockwise, and then pull the door toward you to remove it
    4) Gently remove any paper from the rollers. Get all the pieces - any bits left inside will make it more likely to jam with future use
    5) Reattach the rear access door. Gently push the door forward until it snaps into place
    6) Reconnect the cables and power cord.

    Try your print job again.

    Dec 21, 2009 | HP PSC 950 All-In-One InkJet Printer

    1 Answer

    Printer says there is a paper jam but there isn't


    : Clear the jam from paper tray 1
    1. Remove all paper from the output tray.
    2. Turn off the product.
    3. Unplug the power cord from the back of the product.
    4. Lift the output tray and then check for jammed paper in input tray 1. Use these steps to remove any jammed paper.
      1. Raise the output tray. Figure 3: Raise the output tray c01321359.gif
      2. Grasp the jammed paper and pull it out of the product, toward you.
      3. Lower the output tray.
    5. Plug the power cord back into the product.
    6. Try printing a document.
      1. Remove all paper from the output tray.
      2. Turn off the product.
      3. Unplug the power cord from the back of the product.
      4. Lift the product off tray 2.
      5. Remove the jammed paper from the bottom of the product or from tray 2.
      6. Reposition the product on top of tray 2.
      7. Plug the power cord back into the product.
      8. Try printing a document.
      • If the issue is resolved, do not continue troubleshooting.
      • If the issue continues, proceed to the next step.
    If you would prefer to view a video with audio instructions, click here (in English).
    1. Turn off the product.
    2. Unplug the power cord from the back of the product.
    3. Remove the ADF input tray and open the ADF cover. Figure 4: Open the ADF cover c01285903.jpg
    4. Remove the jam cleanout part. With both hands, lift up on the two handles until the part unsnaps. Rotate and lift the cleanout part and then set it aside. Figure 5: Remove the jam cleanout part c01285904.jpg
    5. Lift the green lever attached to the pick mechanism and then rotate it back until it stays open. Figure 6: Lift the green lever c01285905.jpg
    6. Check the ADF paper path for jammed paper. Figure 7: Paper jammed in ADF paper path c01461018.gif
    7. Check for jammed paper where paper enters the ADF paper cleanout. Figure 8: Paper jammed as it enters the ADF paper cleanout c01461019.gif
    8. Gently remove the paper without tearing it. Figure 9: Remove the jammed paper
      • If the paper does not come out with gentle pulling, follow these instructions.
        1. Open the ADF, and then use both hands to gently loosen the paper.
        2. When the paper is free, gently pull it out.
        3. Close the ADF.
    9. Lower the green lever.
    10. Reinstall the jam cleanout part. Push down on the two tabs until the part snaps into place.
    11. Replace the ADF input tray.
      • Figure 11: Follow the correct method to attach the ADF frame c01461020.gifc01461021.gif
      • Make sure that the ADF cleanout part attachment is secure. If it is loose, push down on the two tabs until the part snaps into place.

    Jun 22, 2009 | HP Officejet Pro L7680 All-In-One Printer

    1 Answer

    Could you please tell me how to release paper jammed in a hp photosmart c3175 ALL IN ONE printer scanner copier,if I pull the paper it just tears away. Thank You . RAY WINCH. EMAIL...


    Clearing a paper jam from the rear door Follow the steps below to clear a paper jam through the rear door.
    1. Press in the tab on the left side of the rear door to release the door. Remove the door by pulling it away from the unit. Figure 1: Removing the rear door c00652942.gif
    2. Gently pull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all of the pieces of paper from the unit, more paper jams are likely to occur.
    3. Replace the rear door. Gently push the door forward until it snaps into place.
    4. Press Cancel to continue the current job.
    Clearing a paper jam from the front door
    1. If necessary, pull the input tray down to open it. Then, lower the print cartridge door. Figure 2: Lowering the print cartridge door c00652943.gif
    2. Gently pull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all the pieces of paper from the unit, more paper jams are likely to occur.
    3. Close the print cartridge door. Figure 3: Closing the print cartridge door c00652944.gif
    4. Press Start Copy Black or Start Copy Color to continue the current job.

    Aug 06, 2008 | HP Office Equipment & Supplies

    1 Answer

    Clearing paper jam


    Solution Use the following instructions to clear a paper jam from the HP All-in-One.
    1. Press in the tab on the rear clean-out door to remove the door. CAUTION: Clearing a paper jam from the top or front of the HP All-in-One can damage the print mechanism. Whenever possible, access and clear paper jams through the rear clean-out door. Figure 1: Pressing the tab and opening the rear clean-out door c00444711.gif
    2. Gently pull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the HP All-in-One. If you do not remove all the pieces of paper from the HP All-in-One, more paper jams are might occur.
    3. Replace the rear clean-out door and gently push it forward until it snaps into place.
    4. On the HP All-in-One control panel, press OK to continue the current job. NOTE: If the paper is still jammed, see the onscreen Troubleshooting Help that came with the HP Image Zone software.
    5. If the jam occurs again, check to make sure the paper type in the printer matches the paper type set in the printer driver properties

    May 09, 2008 | HP Photosmart 2575 All-In-One InkJet...

    2 Answers

    My paper keeps jamming


    Clearing paper jams Paper jams can occur for a variety of reasons but are usually paper related. Follow the steps below to clear the paper jam:
    1. Turn off the all-in-one and unplug the power cord. With the power off, the paper feed rollers will turn.
    2. Open the rear access door of the all-in-one by pressing in on the left side of the access door and then pulling it toward you. NOTE: All paper jams must be removed by pulling the paper out the back of the all-in-one using the rear access door. Pulling the paper out the front of the all-in-one rotates the paper feed rollers in the wrong direction and can lead to additional problems. Figure 1: Rear access door c00101861.jpg Inspect the pressure rollers on the rear access door and verify that they are clean and turn freely. Clean the rollers if needed with a soft towel lightly moistened with water. If the rollers do not turn freely, replace the rear access door.
      • If under warranty, contact HP to obtain a replacement part.
      • Click How to buy on this page to order replacement parts.
    3. From the rear access door opening, gently pull the jammed paper free.
    4. Remove the remaining paper from the paper supply tray. Discard any paper that is damaged or crumpled and then re-stack and reload the paper into the paper supply tray. Do not continue to push the paper in after some resistance is felt. If the paper is pushed in too far, more than one page will feed into the all-in-one at a time.
    5. Reattach the rear access door by inserting the two pins on the right of the door into the holes for them (as shown in Figure 3 below) and then pressing in gently but firmly on the left side. Figure 2: Inserting the rear access door guide pins into the holes c00099183.bmp
    6. Reconnect the power cord to the unit and turn the unit on.

    Jan 08, 2008 | HP PSC 1315 All-In-One InkJet Printer

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