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Posted on Jan 02, 2017
I had a very similar problem with the ADF, it resulted in ADF paper jam - message and then in Req Code 2011.
I checked sensors and everything else, then called a epson service professional.
After telling him the Req Code, he knew the problem and said that the problem is the board, which needs to be exchanged, mentioning that this spare part is expensive.
I then checked the whole ADF again, now opening the long grey cover on the backside, I disonnected the connector cable from both sides and - using a multimeter - checked this connector cable for breaks.
Result: the violet cable was broken, so I soldered in a new wire, using the last cm of (old) wire on each side - and now the ADF works fine.
This cable is easy to change if you get the spare part, there is a connector plug on each side, on the ADF side is an additional ground wire (green) fixed with a single screw. Thats it !
For the electronic experts: the configuration of the connector:
sourrounding metal cover = ground, thick green Wire on the ADF side
If you turn the plug that way, that the two single contacts are on top, these are the colours:
1st row: brown - black
2nd row: green - yellow - orange - red
3rd row: grey - violet - blue
Hope this helps
Posted on Sep 17, 2008
If you are receiving an Error Code 103 or a Paper Jam error,
but there are no pages in the ADF (Automatic Document Feeder), follow
the steps below:
If your scanner stops scanning due to a paper jam in the Automatic Document Feeder (ADF), a warning dialog box appears after a few moments.
To clear a paper jam:
Posted on May 27, 2009
Open the cover so you can see the glass plates. Look up into the cover where the document exits from. There is a white flat bar with two small white tabs hanging down. Look at the tab that nearest to the front of the machine. In the slot to the left of it there should be a small black plastic arm hanging down. it is probably stuck in the up position. use a paper clip to bring it down and see if it is free to swing. DONT spray anything near it if it is stuck. Use tweezers to pull it down and it should click back into position and swing freely.
Posted on May 31, 2011
ADF Motor Assembly has gears which crack. Replacement of ADF Motor Assembly normally required. Compass Micro Inc sells this part. Part #: 2132225.
Posted on Jul 30, 2011
My scanner is Fujitsu M4097D. I just have problem with ADF: Error Code DS32002: Paper jam in the ADF. Here is my solution: 1. Bend two white platin pieces down a little bit in order to "sensor" the paper scanned. This problem is occurred after I am scanning 50 thick pages. Until paper count 42, it is stopped with error code DS32002. Hope help anybody having this problem.
Posted on Sep 16, 2011
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