Question about LG Computers & Internet
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Posted on Jan 02, 2017
Same problem started happening two days ago and ever since. I called LG and the product falls under a 3yr product warranty according to them (from my original purchase date of January 20, 2007). They will send packing slips to me so I can send the defective unit back to LG. I was told I am eligible for a replacement monitor - which will be shipped to me within 10 to 14 days (consecutive days, not business) - although I'm not sure what I'm being sent in return. My suspicion is that this monitor issue is a known issue by LG and they are quietly replacing the unit to those who follow through by calling CS.
Tips: Have your original purchase date on hand (in the form of a receipt) just in case they want proof of purchase.
Posted on Apr 27, 2009
Hi My screen developed exactly the same problem. It appears to be a hardwear problem associated with the screen it's self. continuity test is ok on the lead so I took it back to the shop under warranty and hey presto, the replacement works. I don't know what the problem is but there are a number of other folks on another thread with the same problem and their entries are dated May 09 too. Dave
Posted on May 29, 2009
Ahh the same thing has happened to my monitor! Mine unfortunately is 1 month over warranty. Apparently this is a common problem with this model!
Posted on Nov 02, 2009
Testimonial: "Excellent advise and many thanks. But it seems that this model does suffer some problems with this fault and LG knows it."
SOURCE: LG monitor not working.
More likely to have failed capacitors in the power supply section, that will be the first place to check. Please see the pictures here so you know what to look for inside, post back what you find so we can guide you further and it will help other people also.
Notes: I will assume you have already try it on another PC and it still does not work.
Posted on Apr 06, 2010
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