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When i try to do an update it always fails it is the OWL update

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Posted on Jan 02, 2017

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SOURCE: firmware update fail on night owl fs84500

Same here. Updated firmware system rebooted and locked on the Night Owl screen. Mine is the FS-8500.( DVR model FS-500 ). Anybody find a fix to the issue? I believe the firmware is in the motherboard. Anyway to hook to PC and "push / force" the firmware into the DVR. Or some tyoe of master reset. Or is this thing bricked for good.

If it cant be fixed, do you know where I can get a new motherboard with firmware installed. Tried talking to tech support but am fighting with them over the issue. Pretty freaking useless over there.

Posted on Sep 30, 2012

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Firmware update fail on night owl fs84500


Same here. Updated firmware system rebooted and locked on the Night Owl screen. Mine is the FS-8500.( DVR model FS-500 ). Anybody find a fix to the issue? I believe the firmware is in the motherboard. Anyway to hook to PC and "push / force" the firmware into the DVR. Or some tyoe of master reset. Or is this thing bricked for good.

If it cant be fixed, do you know where I can get a new motherboard with firmware installed. Tried talking to tech support but am fighting with them over the issue. Pretty freaking useless over there.

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My night owl keeps telling me limited authority once i enter the menu


How does your Night Owl keep telling you that you have limited authority. Does you Night Owl have a liquid crystal screen, or does it have a phone system that you can communicate with you NV optics, How!!

Don't worry about it. If you called Night Owl in El Paso, TX. and started communicating with voice activated phone system. There are certain parameters that are off limits to the general public. There used by the employee's of Night Owl.

If you going to ask Night Owl for parts other than, lens covers, Optic lens and may a few parts for the lens or IR and operation manuals. They might sell these parts to you. Any thing else is called "proprietary". Short and sweet, it's their secret. sorry.

Now, if you having problems with you Night Owl NV give me a buzz. stewbison

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I left my Night Owl NZT-1c in my garage for about a year, changed the batteries and it doesn't work. When I push the button, I hear the "clicking sound it always made, but there in no visible ligth...


Was the battery in it for a year? If so, look at the battery terminal and see if there are corroded. If they are clean them until the are cleaned of the corrosive substance. Then try it with a new battery that is the correct size. stewbison

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Where can I get a manual for this product?


Hello, try Night Owl Optics Web page. That is if Night Owl Optics has the operating manual. They are more interested in sell them and not servicing them. GB...stewbison

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