My lotus is less than a month old and many times incoming calls are not recieved and either the vm is delayed (longest so far has been 2hrs!!) or I never recive it. I have attempted turning the phone off and back on and this seems to work for a bit, but I have no clue that people are calling.
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well i can say I have had this issue before myself alot of the time it was due to interferance, lots of metal and steel in the way I had calls come in VM 4 days later make sure your always close to a window if there is lots of metal or tin around.
other then that I would contact your local dealer and tell them of the issue and see if there is something that can be fixed on the unit or if it is just a flaw of the phone itself and if possible upgrade or downgrade of the phone to one that will work correctly in your enviroment.
I flashed and flexed the set but to no avail, tried a software update but no update was available from motorola. I then went to the Security settings of the set and restricted all outgoing calls and restricted all incoming calls except the phonebook entries. Then I dialed my mobile using a landline which was on my phonebook and my phone started recieving the calls, then after that I allowed all incoming and outgoing calls. This solved the problem. I believe it is sheer luck because I tried that step earlier on the same day but it gave no result.
Dang, that is not good the keypad is waterdamaged for good. Take it into a store and have them run a diagnostic on the phone itself. As far as the incoming calls you should still be able to receive those... that is weird actually I would call in for that. Hope that helps :)