Question about LG Lotus Cell Phone

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Lg won't recieve calls and vm is delayed 2 hours

My lotus is less than a month old and many times incoming calls are not recieved and either the vm is delayed (longest so far has been 2hrs!!) or I never recive it. I have attempted turning the phone off and back on and this seems to work for a bit, but I have no clue that people are calling.

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