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Here is the response that I got from Verizon customer service today via e-mail. I, too, have the broken hinge on a new LG VX8350:
"According to our records a limited number of LG VX8350 devices may
exhibit a cracked hinge or stress cracks on the front housing from
normal operation. LG determined hinge / stress cracking is due to a
production issue with the hinge. LG has implemented corrective action
to resolve issue in future production and devices repaired by LG."
They are replacing the phone with a certified LG. All in all, I am very pleased with their commitment to customer service. I would suggest contacting Verizon directly and letting them know that you are aware of the hinge problems.
I was able to take apart a VX8350 I have with a broken screen. I don't see any way to replace just the hinges with replacing the whole top part of the phone including the screen. The ribbon cable from the screen runs through the hinge part into the main assembly of the phone. It appears the cable can't be removed without cutting it.
Your display circuit is broken, even if the LCD-panel,
seems to be ok the display is damaged.
This is a very common problem in Nokia phones.
The only way to fix this is to change the display.
You need a T-6 Torx Skrewdriver to do the job.
You can find displays for fair price at :
This is your solution! Please vote!
I have seen lots of LCD Screens cracked or broken on an LG Shine. A replacement screen can be bought for around $20 from Ebay. And the process of replacing it yourself if rather simple. All you need are a small philips screwdriver and a plastic tab (guitar pick) or a fingernail.
Here are two links that will help you out. The first is a guide that will show you step by step how it's done. And the second is a good link for buying replacement LCD Screens to replace your broken one.
What does work is this- Superglue the cracked lid as you WILL have one of these if you are reading this post- dont rush, I did about 10 glue applications over a few days to let it set correctly. Next remove the offending hinges. You will see to spring/pressed steel curves in the body of the hinge, Next hack saw one (the outer is easier to get to) of these off, this frees the hinge up very well. Worked for me so give it a try